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Administrative Assistant

 

 

GLIDE's Family, Youth and Childcare Center is looking for a full time (40 hours/week) Administrative Assistant. The Administrative Assistant provides a wide variety of high-level clerical and administrative support for the FYCC Director and FYCC Department. This person manages office systems, procedures and event activities to ensure smooth operations, assumes responsibility for special projects, and provides back-up support. Regular and predictable attendance is essential.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties can be assigned, and the duties and responsibilities of the job are subject to change without notice.

  • Gather information for budget development and implementation. With FYCC management team, summarize financial status of funding sources by collecting information, preparing balance sheets and other reports;
  • Help maintain fiscal records and billing accounts. Process invoices, vouchers and expense reports. Substantiate financial transactions by auditing documents, orders, invoices, etc. Reconcile discrepancies;
  • Coordinate appointments, schedules and a master calendar. With the management team, coordinate events and special projects;
  • Coordinate meetings and FYCC visits. Coordinate meeting logistics including reserving rooms (internal and external), setting up conference calls, setting up and running audio-visual equipment, printing materials, ordering and setting up food;
  • Independently respond to letters and general correspondence. Prepare various forms of documentation/materials/reports for events/projects as needed. Assist with, and help edit grant proposals. Compile program information and submit quarterly Board Report;
  • Read and distribute incoming correspondence and materials, such as, contracts, faxes and emails. Be responsive to required contractual signatures and return deadlines. Determine significance and distribute quickly and correctly;
  • Help monitor grants and contracts compliance requirements. Scan and save fully executed contracts;
  • Conduct research on various topics, e.g., funding opportunities;
  • Assist compliance with all applicable insurance programs and quality control processes;
  • Enter, update, maintain, and assess information held in FYCC’s and Funder’s databases. For example, enter attendance (maintain accurate enrollment rosters for all activities) missing demographic information, survey and assessment data, statistical data for monthly and quarterly grant reports. Help coordinate the programs participants tracking process;
  • Assist Contractor with monitoring databases’ quality, e.g., correct duplicated records. Identify and troubleshoot data problems, e.g., system compatibility with uploaded information;
  • Assist staff with accessing and troubleshooting data;
  • Meet professional obligations through efficient work habits such as: meeting deadlines, honoring schedules, attending and actively participating in staff and individual meetings.
  • Order building and/or office supplies

 

SUPERVISORY RESPONSIBILITIES

None

 

QUALIFICATIONS:

  • Enjoys interacting with children and youth. Relates to them in age, developmental, and culturally appropriate manner;
  • Possesses the ability to prioritize conflicting deliverables or objectives within specific timelines, and to work independently on deadline-critical projects;
  • Able to consistently produce accurate and professional work-product;
  • Strong proactive sense of initiative and follow-through, allowing needs and/or problems to be detected early when possible, and to be addressed promptly and successfully;
  • Able to be effective and flexible in a highly fluid environment. Able to assess and calibrate to highly nuanced situations and take appropriate action;
  • Works well under pressure. Ability to operate with purpose, urgency and accuracy;
  • Sound judgment, including the ability to maintain total confidentiality concerning highly sensitive information and the ability to act with discretion at all times;
  • Excellent interpersonal skills. Ability to establish and maintain effective working relationships with those contacted in the course of work;
  • Ability and willingness to consistently act in a professional manner and treat others with respect, sensitivity and patience;
  • Has the ability to work effectively across cultures. Demonstrates a commitment to learning, communicating and working respectfully with people different from themselves;
  • Commitment to the mission, values, and philosophy of GLIDE.

 

EDUCATION and/or EXPERIENCE:

  • BA degree and 3+ years’ administrative support experience or an equivalent combination of education and related experience;
  • Knowledge of administrative systems and procedures such as word processing, managing soft and hard files and records, and other office procedures;
  • Experience supporting initiatives through the provision of project management in a non-profit setting desired.

 

CERTIFICATES, LICENSES, REGISTRATIONS:

  • Must pass Tuberculosis and Dept. of Justice Fingerprint screening;
  • Must have or acquire MMR & Tdap immunizations and annual Flu vaccination;

 

COMMUNICATION SKILLS:

  • Exceptional grammar, writing, and editing skills. Meticulous attention to detail required;
  • Excellent verbal communication skills are essential. Ability to communicate in a diplomatic and effective manner.

 

MATHEMATICAL SKILLS:

  • Strong grasp of basic mathematical functions. Ability to perform simple invoicing procedures

 

COMPUTER SKILLS:

  • Advanced skills in MS Office suite (Excel, Word, Outlook, PowerPoint);
  • Strong knowledge of database systems desired. Strong typing skills and ability to enter data with speed and high degree of accuracy.

 

PHYSICAL REQUIREMENTS 

The physical demands described here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

  • Vision corrected in normal range;
  • Hearing corrected in normal range. Ability to communicate in a manner which can be understood by those with whom the person is speaking;
  • Working around children involves physical activity, mental alertness, and enthusiasm. Good general health, physical stamina and emotional stability are essential;
  • Ability to use standard office equipment, and access, input and retrieve information from a computer. Ability to use keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time;
  • Requires ability to sit and keyboard for long periods of time (stationed at computer 75% of work time);
  • This person must take frequent short breaks, integrate stretching into her/his daily duties to avoid musculoskeletal disorders;
  • Activities that occur frequently are: standing, walking and handling. Activities that occur occasionally are: climbing staircases. Activities that occur infrequently are: bending, squatting, crouching, kneeling, twisting, reaching straight, above and below shoulder level, carrying and lifting up to 25 pounds;
  • Ability to move about. Will come and go from the work area repeatedly throughout the day. Ability to move quickly to address emergency or potentially dangerous situations.

 

WORK ENVIRONMENT

The work environment described here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

  • Fast paced, with frequent interruptions, crowded childcare and youth center with interior and exterior play areas;
  • Noise level is moderate to noisy and lighting is conducive to completion of work;
  • GLIDE’s buildings are located in the Tenderloin. Due to our surroundings, it is important to be aware of what is going on around you while walking around the neighborhood.

 

 

 

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Adult Education Program Specialist

 

GLIDE's Learning and Development is looking for a regular, full-time (40 hours/week) Adult Education Program Specialist. The Adult Education Program Specialist provides instruction to program participants in basic skills, such as reading, writing, and speaking English. They will also support participants in attaining and/or getting closer to attaining a high school diploma or GED. The Adult Education Program Specialist will work with participants to set both education and career goals. Program participants will present with various levels of literacy and education levels. As a result, the Adult Education Program Specialist will need to use various teaching strategies and methods to meet all of the participants’ needs. In addition, this position will focus on helping participants develop literacy and education skills needed to be successful in the workplace. This position will work closely with the Financial Literacy Specialist, Senior Manager of Learning and Development, the Workforce Development Coordinator as well as various program managers.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

* Adhere to all laws and requirements regarding confidentiality, professional ethics, child and adult protective services, contractual agreements, etc.;

* Ensure all participants progress and notes describing work together are input into ETO accurately and weekly;

* Evaluate participants’ strengths and weaknesses as it relates to their education skills ;

* Plan and teach lessons to help participants gain the knowledge and skills needed to meet their goals, such as learning English or earning their high school diploma;

* Emphasize skills that will help participants find jobs, such as learning English words and common phrases used in the workplace;

* Work with participants individually to challenge them and overcome their weaknesses;

* Assess participants for possible learning disabilities;

* Monitor participants’ progress toward their goals;

* Help participants develop study skills;

* Connect participants to other resources internal and external to Glide, such as mental health support or job placement services;

* Run a baseline assessment with each participant;

* Conduct routine assessments to track progress with each participant;

* Willing to be trained in new teaching methodologies;

 

QUALIFICATIONS

* Ability to deal with difficult interactions. Strong conflict resolution skills. Able to defuse potentially volatile situations with patience and tact;

* Ability to prioritize work and multi-task within specific timelines;

* Adhere to professional boundaries and standards. Understand and follow basic ethics, values and principles of social work practice, including those mentioned above;

* Demonstrated knowledge of principles and techniques of teaching and instruction, especially to adult learners and/or those from a low-income background

* Demonstrated skill in selecting and using training methods and procedures appropriate for the situation when learning or teaching new concepts;

* Excellent interpersonal skills. Ability to establish and maintain effective working relationships with those contacted in the course of work. Exercise sound judgment in interactions with others;

* Works well under pressure and manages stress effectively in a demanding and fast paced environment;

* Demonstrates Cultural Humility. Has the ability to work effectively across cultures. Demonstrates a commitment to staying curious, learning, communicating, and working respectfully with people different from themselves;

* Commitment to the mission, values and philosophy of GLIDE;

 

EDUCATION and/or EXPERIENCE

* Bachelor’s degree in social service, Education, Counseling, Social Work, Psychology or related field required OR equivalent experience of 1+ year working with socially and/or economically marginalized families with challenges negotiating their preferred relationships to multiple problems, or an equivalent of education and experience;

* Experience working in a community based social service agency with people in relationship with homelessness and poverty and the problems that often come alongside these experiences;

* Experience working in and/or alongside other systems that often affect the lives of poor and marginalized families.

 

CERTIFICATES, LICENSES, REGISTRATIONS

* Must be open to obtaining any certificates or licenses necessary to be an Adult Education Program Specialist

 

COMMUNICATION SKILLS

* Exceptionally strong communication skills;

* Proficiency in spelling, grammar and writing needed to draft detailed instructions, service plans, correspondence, memos, and other required documentation.

 

MATHEMATICAL SKILLS

* Basic mathematical skills

 

COMPUTER SKILLS

* Competent in the use of a computer, specifically MS Office Suite

PHYSICAL REQUIREMENTS

The physical demands described here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

* Vision corrected in normal range;

* Hearing corrected in normal range. Ability to communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking;

* Able to use equipment typically found in an office environment. Uses standard office equipment and inputs and retrieves information from a computer. Uses computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time;

* Activities that occur frequently are: sitting, standing, walking, and handling. Activities that occur infrequently are: bending, crouching, kneeling, twisting, reaching straight above and below shoulder level, carrying and lifting up to 25 pounds;

* Ability to sit for minimum periods of one hour at a time, and come and go from the work area repeatedly throughout the day. Ability to move quickly to address emergency or potentially dangerous situations. Ability to move about the building and the organization as needed;

* As this position requires periods of sitting and repetitive use of a telephone, computer and other office equipment, this person must take frequent short breaks and integrate stretching into her/his daily duties to avoid musculoskeletal disorders;

* Ability to use public and/or private modes of transportation. Duties are office based, but travel to various San Francisco venues may be required

 

WORK ENVIRONMENT

The work environment described here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

* Community based social service office environment that serves residents who can struggle with their relationships to anger and fear in ways that can manifest as aggressive behavior;

* Potential exposure to a range of pests and other occupational hazards related to working in a housing site in the Tenderloin;

* Noise level is moderate and lighting is conducive to completion of work;

* Glide is located in the Tenderloin, a high-crime neighborhood. Due to our surroundings, it is important to always be aware of what’s going on around you while walking around the neighborhood.

 

 

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Assistant Controller

 

GLIDE's Finance Department is looking for a regular, full-time (40 hours/week) Assistant Controller. The Assistant Controller oversees and ensures execution of all contract billing and tracking activities for the agency.  The individual is expected to assist program and financial management in developing and maintaining program, as well as maximizing contract and operating budgets. The position is responsible for monthly financial reports for all departments.  The position works closely with Controller, Revenue Accountant, and Accounts Payable Clerk and includes all aspects accounting functions and month-end close and works with Division Managers on critical issues relating to contacts billing, budget management and reporting. Knowledge of generally accepted accounting principles and their application in the not-for-profit environment is preferred.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties can be assigned, and the duties and responsibilities of the job are subject to change without notice.

  • Allocate payroll to appropriate contracts in preparation for billing cycles;
  • Assist with cash receipt entries and Sunday Collections;
  • Review all paid invoices for completeness (proper back up and signature);
  • Prepare journal entries for General Ledger and perform monthly General Ledger reconciliations. Review General Ledger project-level expense reports for contracts, making necessary adjustments to comply with contract budgets;
  • Prepare property taxes filing, annual UMC filing, and any other filings needed for compliance;
  • Assist in annual agency audit and prepare audit schedules as needed;
  • Run and analyze monthly program/department financial reports and distribute to each manager;
  • Assist management in preparing contract, program, grant, and agency budgets.
  • Recommend and assist in the preparation of budget modifications as needed;
  • Serve as primary contact with funders and program management related to contracts. Maintain contract files for management and auditors. Prepare contract invoices, review with program management and submit for payment. Prepare monthly reports of contact billing and related activities. Track contract receivables and follow-up on past due items. Track and report on actual performance of contracts against budget;
  • Assist in developing, implementing, maintaining and evaluating financial procedures and systems. Analyze, report and advise on financial conditions.
  • Conduct special projects, research and other tasks.

 

QUALIFICATIONS

  • Working knowledge of general accounting, accounts receivables, and financial planning/budget preparation;
  • Excellent financial analysis skills;
  • Possess excellent organizational and planning abilities. Ability to establish a set of priorities based on identification of the most critical or outstanding issues, and to multi-task within specific timelines;
  • Ability to perform queries, analyze data and perform statistical work with speed and accuracy;
  • Detail orientation and accuracy around records, data and tracking systems;
  • “Can do” attitude. Ability to take initiative to complete a variety of tasks;
  • Demonstrated ability to work well under pressure and manage stress effectively in a demanding and fast paced multi-cultural environment;
  • Excellent interpersonal skills. Ability to establish and maintain effective working relationships with others;
  • Demonstrates cultural competency. Has the ability to work effectively across cultures. Demonstrates a commitment to learning, communicating and working respectfully with people different from themselves;
  • Commitment to the mission, Values, and philosophy of Glide.

 

EDUCATION AND/OR EXPERIENCE

  • BA/BS degree in Accounting, Finance or related field and 5+ years of related experience of an equivalent combination of education and experience;
  • Financial management with supervisory responsibility desired.

 

CERTIFICATES, LICENSES, REGISTRATIONS

None

 

COMMUNICATION SKILLS

  • High degree of communication skills, particularly attuned to working well with non-finance professionals and volunteers;
  • Ability to effectively present information and respond to questions from groups of managers, employees, and the general public;
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations;
  • Ability to write reports, business correspondence and procedure manuals.

 

MATHEMATICAL SKILLS

  • Able to understand and analyze financial documents with various levels of complexity

 

REASONING ABILITY

  • On a regular and continuous basis, exercises administrative judgment and assumes responsibility for decisions, consequences, and results having an impact on people, costs, and/or quality of service within the functional area

 

COMPUTER SKILLS

  • Proficiency in MS Office with advanced level capability in Excel;
  • Experience working with accounting software application in a nonprofit setting. Experience with Blackbaud/Financial Edge a plus.
  • Experience with Adaptive Planning a plus.

 

PHYSICAL REQUIREMENTS

The physical demands described here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

  • Ability to see within normal parameters;
  • Ability to hear within normal range;
  • Communication skills using the spoken and written word;
  • Ability to sit for extended periods of time;
  • Reaching by extending hand(s) or arm(s) in any direction. Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard. Able to use equipment typically found in an office environment;
  • Ability to lift up to 50 lbs;
  • As this position may require long periods of sitting and repetitive use of a telephone, computer and other office equipment, this person must take frequent short breaks and integrate stretching into their daily duties to avoid musculoskeletal disorders.

 

WORK ENVIRONMENT

The work environment described here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilit8ies to perform the essential functions.

  • Fast pace, with frequent interruptions, social services office environment;
  • Noise level is moderate to noisy and lighting is conducive to completion of work;
  • The employee may be exposed to air borne pathogens;
  • Glide’s buildings are located in the Tenderloin neighborhood. Due to our surroundings, extra caution must be taken when going to and from our buildings. Glide maintains an ”open door” policy to the community and its clients, who frequently enter and leave the building.

 

 

 

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BIP Case Managers

 

GLIDE's Men In Progress Program is looking for 2 regular, full-time (40 hours/week) BIP Case Managers. The BIP Case Manager provides case management and violence intervention to clients accessing GLIDE’s Men In Progress groups as well as other GLIDE services. This person is responsible for providing direct services, and support and advocacy aimed at promoting overall wellness and quality of life with a focus on creating long-term behavioral change. The BIP Case Manager also supports other general operations, such as assisting new participants with intake, outreach, and information and referral. This person supports men to examine the social conditioning of violence, including gender-based theory. The emotional, economic, and criminal justice consequences of violence in their lives, relationships, families, and communities; and the opportunities to shift patterns of violence, harm, and life chaos through self-awareness, empathy, and behavioral changes. This person will work collaboratively with the Program Manager, staff and external consultants to implement and evaluate services for men.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties can be assigned, and the duties and responsibilities of the job are subject to change without notice.

  • Provide case management applying the principals of Harm Reduction and Stages Of Change. Provide one-on-one counseling, including crisis intervention, advocacy, and referral services;
  • Facilitate batterers’ intervention groups for men who are registered with GLIDE’s Men In Progress Program twice weekly;
  • Facilitate groups with attention to the fidelity of the provided curriculum;
  • Adhere to all laws and requirements regarding confidentiality, professional ethics and boundaries;
  • Ensure clients in case management have up-to-date care plans that are reviewed at least quarterly basis;
  • Develop relationships of trust with clients for the purpose of providing motivational counseling and support focused on domestic violence prevention and intervention, substance use cessation, recovery maintenance and relapse prevention;
  • Develop and maintain an effective network, based on reciprocal relationships of trust, with other GLIDE service providers and outside service agencies, to provide comprehensive services to clients. Refer clients to GLIDE’s programs, other social service providers and/or outside agencies to best meet the needs of clients and provide appropriate follow-up;
  • Document client contacts in case management notes/Efforts to Outcomes within the timeframe established. Maintain accurate, current data, records and files, and documentation of client services;
  • Work closely with Program Manager, APD/PO’s and external consultant to produce accurate and timely progress and termination reports for participants;
  • Perform evaluation and follow up to ensure comprehensive and effective services are provided and to track measurable outcomes;
  • Adhere to professional boundaries and standards. Understand and follow basic ethics, values and principles of case management regulatory practices. Adhere to all laws and requirements regarding HIPPA, confidentiality, child protective services, contractual agreements, etc;
  • Meet professional obligations through efficient work habits such as: collaborating with co-workers, meeting deadlines, honoring schedules, attending and actively participating in staff and individual meetings, supervision, case conferences, client conferences and in-service trainings.

 

SUPERVISORY RESPONSIBILITIES:

None

 

QUALIFICATIONS:

  • Demonstrated knowledge of case management assessment, intervention strategies, counseling, harm reduction, and experience implementing effective therapeutic strategies for multiply-diagnosed populations;
  • Knowledge of human behavior including human growth and development, dynamics of interpersonal relationships;
  • Knowledge of cultural and subcultural values and patterns of behavior. Knowledge of the types of discrimination and mistreatment to which clients may be subjected and applicable remedies;
  • Knowledge of the principles and techniques of achieving change in individuals and groups, and an ability to demonstrate successful application;
  • Ability to learn and develop to work effectively with men impacted by poverty, violence, criminal justice, homelessness, and unemployment;
  • Ability to plan, prioritize and organize tasks and meet deadlines. Strong attention to detail, particularly in the area of documentation in case files and updating database;
  • Adheres to professional boundaries and standards. Understands and follows basic ethics, values and principles of case management regulatory practices;
  • Able to handle difficult situations (e.g., angry, loud and/or verbally abusive clients). Must demonstrate the ability to de-escalate oneself and defuse potentially volatile situations with patience and tact;
  • Excellent interpersonal skills. Ability to establish and maintain effective working relationships with those contacted in the course of work. Exercises sound judgment in interactions with others;
  • Works well under pressure and manages stress effectively in a demanding and fast paced environment;
  • Demonstrates Cultural Competency. Has the ability to work effectively across cultures. Demonstrates a commitment to learning, communicating and working respectfully with people different from themselves;
  • Commitment to the mission, values and philosophy of GLIDE.

 

EDUCATION and/or EXPERIENCE:

  • BA degree in Social Work/Psychology or related field and a minimum of 4 years with case management experience working with socially and/or economically marginalized, multiply-diagnosed populations preferred;
  • Knowledge of violence prevention and intervention techniques. Experience providing direct social services to homeless and/or very low-income clients who are dual diagnosed and/or have experienced domestic violence, and/or have been incarcerated;
  • Knowledge of community resources for providing assistance to clients;
  • Demonstrated understanding of lesbian, bisexual, transgender, and Communities of Color populations. Demonstrated understanding of the psycho-social and economic issues that may impact clients.

 

CERTIFICATES, LICENSES, REGISTRATIONS:

  • Must have/obtain CA Domestic Violence certification;
  • Alcohol and Substance Abuse certification and/or Harm Reduction Counselor certification desired.

 

COMMUNICATION SKILLS:

  • Exceptionally strong communication skills;
  • Proficiency in spelling, grammar and writing needed to draft detailed instructions, case care plans, and other required documentation.

 

MATHEMATICAL SKILLS:

  • Basic mathematical skills

 

COMPUTER SKILLS:

  • Proficient in the use of a computer, specifically MS Office Suite and Internet research;
  • Basic data entry skills helpful.

 

PHYSICAL REQUIREMENTS

The physical demands described here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

  • Vision corrected in normal range;
  • Hearing corrected in normal range. Ability to communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking;
  • Ability to reach by extending hand(s) or arm(s) in any direction; finger dexterity required to manipulate objects with fingers, e.g., use a keyboard. Able to use equipment typically found in an office environment;
  • Activities that occur frequently are: sitting, standing, walking, and handling. Activities that occur occasionally are: climbing staircases. Activities that occur infrequently are: bending, twisting, reaching straight, above, and below shoulder level, carrying and lifting up to 25 pounds;
  • Ability to sit for minimum periods of one hour at a time, and come and go from the work area repeatedly throughout the day. Ability to move quickly to address emergency or potentially dangerous situations. Ability to move about the building and the organization as needed;
  • This person must take frequent short breaks, integrate stretching into her/his daily duties to avoid musculoskeletal disorders;
  • Ability to use public and/or private modes of transportation. Duties are office based, but travel to various San Francisco venues is required.

 

WORK ENVIRONMENT

The work environment described here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

  • Fast paced, with frequent interruptions, demanding, social services office environment;
  • Noise level is moderate to noisy and lighting is conducive to completion of work;
  • The employee may be exposed to air borne pathogens;
  • GLIDE’s buildings are located in the Tenderloin. Due to our surroundings, it is important to always be aware of what’s going on around you while walking around the neighborhood.

 

 

 

Apply to this Job 

 

 


 


 

 

Childcare Provider

 

GLIDE's Family, Youth and Childcare Center is looking for a part-time (20 hours/week) Childcare Provider for the Family Resource Center. The Family Resource Center provides programming for parents, children and families in the Tenderloin community. We are focused on meeting the emotional, cognitive, physical, and social needs of our program participants. This includes the provision of services to ensure the health and safety, growth and development of program participants (including parents, children and youth). The FRC Childcare Provider provides childcare for children while their parents attend FRC parent/parent child-interactive programming. This person is expected to maintain a positive and supportive environment, and is responsible for supervising the children and youth in our day and evening classes (on and offsite) while enforcing FYCC policies and quality practices. This position requires evening and/or weekend work and the FRC Childcare Provider must be willing and able to work a flexible schedule. Regular and predictable attendance is essential.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties can be assigned, and the duties and responsibilities of the job are subject to change without notice.

  • Actively participate in facilitating fun and engaging activities with drop in FRC childcare children, for FRC workshops, events, etc. and communicate any problems/concerns to the FRC Coordinator.
  • Model professional and ethical standards. Engage in productive and appropriate relationships with children and/or youth, parents/guardians and staff;
  • Instruct and monitor program participants in the use and care of equipment and materials to prevent injuries and damage;
  • Assist and/or lead indoor/outdoor activities, routines and field trips;
  • Assist in parent -child interactive classes.
  • As needed, perform administrative and logistical tasks, and generate reports and paperwork as required, i.e., Case Referral Forms, Incident/accident Reports, timesheets, etc;
  • Keep work stations, classrooms, office, and all program spaces safe and clean;
  • Meets professional obligations through efficient work habits such as: meeting deadlines, honoring schedules, attending and actively participating in staff and individual meetings.
  • Inform parents about FRC programming through various outreach efforts. 

 

SUPERVISORY RESPONSIBILITIES:

None

 

QUALIFICATIONS:

  • Demonstrated commitment to working with children and youth in a learning environment. Engages in professional growth activities through an ongoing program of job-related knowledge and skill development;
  • Ability to relate to and interact with children and youth in an age and culturally appropriate professional manner. Reasons appropriately when needed. Consistent, sound judgment is required;
  • Excellent interpersonal skills. Ability to establish and maintain effective working relationships with those contacted in the course of work;
  • Is a Team Member. Is responsible for own involvement as a contributing member involving group decision making and the development of a positive, cooperative learning environment;
  • Dependability. The job requires being reliable, responsible, and fulfilling obligations;
  • Demonstrates initiative. Does not wait to be told or asked to take on a task/project or offer an idea/critique;
  • Demonstrates Cultural Competency. Has the ability to work effectively across cultures. Demonstrates a commitment to learning, communicating and working respectfully with people different from themselves;
  • Commitment to the mission, values and philosophy of Glide.

 

EDUCATION and/or EXPERIENCE:

  • High School Diploma or General Education Degree (GED)and/or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job;
  • 1+ years’ experience working with children and youth;
  • Experience working with the targeted population, to include children, youth, communities of color, poor, immigrant families, and homeless.
  • A minimum of six (6) units in ECE (Early Childhood Development) or related field a plus

 

LICENSES, PROFESSIONAL DEGREES, CERTIFICATES:

  • Must pass Tuberculosis and Dept. of Justice Fingerprint screening;
  • Possession and maintenance of a valid California class C driver’s license and a satisfactory driving record.
  • Must have or be willing to complete regular immunizations, including MMR, TDAP, and annual flu vaccination. 

 

COMMUNICATION SKILLS:

  • Good verbal communication skills are required to interact with others in a courteous and respectful manner;
  • Good written communication skills including grammar, spelling and composition, are required to assist with homework and learning;
  • Proficiency in a second language helpful.

 

MATHEMATICAL SKILLS:

  • Basic mathematical skills including the ability to use addition, subtraction, multiplication, division, fractions, and percentages, are required to assist youth with homework and to complete administrative tasks

 

COMPUTER SKILLS:

  • Basic computer skills, specifically using MS Office Suite 2010

 

PHYSICAL REQUIREMENTS:

The physical demands described here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

  • Working with children and youth involves extensive physical activity, mental alertness, and enthusiasm. Good general health, physical stamina and emotional stability are essential;
  • Ability to see within normal parameters;
  • Ability to hear within normal range;
  • Communication skills using the spoken and written word;
  • Reaching by extending hand(s) or arm(s) in any direction; finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard. Able to use equipment typically found in an office environment;
  • Ability to bend or otherwise reach up or down as necessary;
  • May be required to lift up to 50 lbs, such as a child, files, cases of photocopy paper, etc;
  • Ability to move about the building and community as needed. Ability to move quickly to address emergency or potentially dangerous situations. Must possess the ability to safely interact with traffic as a pedestrian.

 

WORK ENVIRONMENT:

The work environment described here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

  • Fast paced, with frequent interruptions, crowded, childcare and youth center with large inside and outside play areas. Must be willing and able to work outdoors;
  • Noise level is moderate to noisy, and lighting is conducive to completion of work;
  • GLIDE’s buildings are located in the Tenderloin neighborhood. Due to our surroundings, extra caution must be taken when going to and from our buildings.

 

 

 

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Client Advocate

 

GLIDE's Walk-In Center is looking for a regular, full-time (40 hours/week – Sunday through Thursday) Client Advocate.The Walk-In Center’s (WIC) Client Advocate collaborates with GLIDE staff, community partners and service providers to provide a comprehensive system of support, resources and services to clients. This person timely and accurately enters client data into customized databases to secure emergency shelter reservation with the goals of getting the client off the street, gathering accurate data for evaluation and internal and external reporting, and tracking measurable outcomes. The Client Advocate also assess clients’ immediate needs, refers clients to appropriate resources, advocates for clients when they cannot advocate for themselves, and responds to any client emergencies. This person maintains a cooperative, harmonious team environment in the WIC and promotes an atmosphere of dignity and respect for all. Regular and predictable attendance is essential.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties can be assigned, and the duties and responsibilities of the job are subject to change without notice.

  • Refer clients to internal and external resources;
  • Advocate for clients with emergency shelter staff, property managers, other service agencies, and other persons and entities;
  • Assist in the development and implementation of community outreach and WIC activities;
  • Attend community meetings and trainings as directed;
  • Carry out client assessments and complete assessment forms. Assist clients in completing forms and questionnaires;
  • Collect and timely and accurately enter client’s information into CHANGES database, ETO database, and other databases;
  • Follow established procedures pertaining to communication, safety and emergency protocols;
  • Maintain a daily log recording services provided and additional service coordination;
  • Maintain current and accurate resource directories and materials;
  • Make emergency shelter bed reservations, as available, for clients utilizing the CHANGES database;
  • Prepare hygiene kits and distribute according to current WIC schedule;
  • Provide support and resource counseling, and crisis intervention;
  • Meet professional obligations through efficient work habits such as: meeting deadlines, honoring schedules, attending and actively participating in staff and individual meetings.

 

SUPERVISION:

None

 

QUALIFICATIONS:

  • Ability to deal with difficult clients (e.g., angry, loud and/or verbally abusive). Ability to de-escalate oneself and those who may have difficulty managing their own behavior due to emotional, mental or physical illness and/or substance abuse;
  • Ability to assess emergency situations and react in an appropriate manner including the ability to access ancillary medical/social services;
  • Ability to prioritize work and to multi-task within specific timelines. Strong attention to detail, particularly in the area of documentation in case files and updating client databases;
  • Ability to reason diplomatically and productively with others;
  • Excellent interpersonal skills. Ability to establish and maintain effective working relationships with those contacted in the course of work. Exercises sound judgment in interactions with others;
  • Understands the importance of confidentiality and able to maintain client confidentiality. Ability to adhere to HIPPA standards and other professional boundaries and standards;
  • Works well under pressure and manages stress effectively in a demanding and fast paced multi-cultural environment;
  • Demonstrates Cultural Humility. Has the ability to work effectively across cultures. Demonstrates a commitment to learning, communicating and working respectfully with people different from themselves;
  • Commitment to the mission, values and philosophy of Glide.

 

EDUCATION and/or EXPERIENCE:

  • High School Diploma/GED and experience working with homeless, low income, substance users, survivors of domestic violence, and/or those with mental health concerns, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job;
  • Knowledge of methods of needs assessment, service linkage and follow-through;
  • Possesses an understanding of the client’s community, and a basic understanding of psycho-social and economic issues that might impact clients: homelessness, substance use, mental health disorders, domestic violence, unemployment and underemployment;
  • Demonstrates a commitment to advocacy for the homeless. Knowledge of Bay Area resources for the homeless.

 

LICENSES, PROFESSIONAL DEGREES, CERTIFICATES:

None

 

COMMUNICATION SKILLS:

  • Exceptional verbal communication skills: Demonstrates the ability to listen, to speak respectfully and appropriately (given the other person’s language skills or emotional state). Uses language that deescalates others who may have difficulty managing their own behavior;
  • Very good written communication skills: grammar, spelling and proofreading.

 

MATHEMATICAL SKILLS:

  • Basic mathematical skills

 

COMPUTER SKILLS:

  • Competent in the use of a computer, specifically MS Office;
  • Familiarity with customized databases helpful. C.H.A.N.G.E.S. database experience highly desired, but not required.

 

PHYSICAL REQUIREMENTS

The physical demands described here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

  • Ability to see details of objects at close range;
  • Ability to hear within normal range, and communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population;
  • Ability to use standard office equipment, and access, input and retrieve information from a computer. Ability to use keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time;
  • Requires physical ability to sit and keyboard for long periods of time (stationed at computer about 75% of work time);
  • This person must take frequent short breaks, integrate stretching into her/his daily duties to avoid musculoskeletal disorders;
  • Activities that occur frequently are: standing, walking, and handling. Activities that occur occasionally are: climbing staircases. Activities that occur infrequently are: bending, squatting, crouching, kneeling, twisting, reaching straight, above, and below shoulder level with both shoulders individually or at the same time, carrying and lifting up to 25 pounds;
  • Ability to move quickly to address emergency or potentially dangerous situations. Clients have occasionally become physically threatening which require employees be mobile;
  • Ability to use public and/or private modes of transportation. Duties are office based, but travel to various San Francisco venues is required.

 

WORK ENVIRONMENT

The work environment described here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

  • Fast paced, with frequent interruptions, crowded, demanding, social services office environment that serves clients who can become aggressive and threatening at times;
  • Noise level can become loud, chaotic and distracting. Lighting is conducive to completion of work;
  • Employees may be exposed to airborne pathogens;
  • GLIDE’s buildings are located in the Tenderloin. Due to our surroundings, it is important to always be aware of what’s going on around you while walking around the neighborhood.

 

 

 

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Corporate Giving Manager

 

GLIDE's Fund Development department is looking for a full-time (40 hours) Corporate Giving Manager. The Corporate Giving Manager raises funds to help GLIDE meet the urgent and longer term needs of vulnerable people in and around the Tenderloin neighborhood in San Francisco while promoting social justice and systems change. This person will build and manage a pipeline of corporate donors to strengthen the Institutional Giving Program. Key activities include: cultivating current corporate and foundation funders and volunteers, identifying and pursuing new giving prospects, and creating strategic and targeted proposals and letters of inquiry in collaboration with colleagues to support unrestricted and programmatic funding. He or she will join and stay active in Bay Area professional associations and represent GLIDE at civic and philanthropic events. This person is responsible for making initial contact (including cold calls) with new corporate prospects and for ensuring prospects and funders are inspired by GLIDE’s mission, vision and values, and are actively engaged in funding the advancement of GLIDE. Work responsibilities will occasionally require long days and/or work activities on evenings, weekends and holidays.

 

QUALIFICATIONS:   

The individual who will thrive in this position is a creative, entrepreneurial advancement professional who internalizes and powerfully conveys GLIDE’s mission and values. Key attributes include:

 

  • Strong commitment to GLIDE’s mission and values and to learning, communicating and working respectfully with people from varied backgrounds;
  • Entrepreneurial approach to identifying and pursuing new sources of support and strategic partnerships;
  • Outstanding relationship-management and stewardship skills with meticulous detail orientation and follow-through and excellent presentation skills; 
  • Determines the optimal scenario and solicitors for successful gift solicitations;
  • Exceptionally strong strategic thinking, analytical and research skills;
  • Ability and willingness to act as a strategic contributor and tactical implementer in an organization with limited support infrastructure;
  • Displays tact in donor interactions and confidentiality with respect to sensitive information; 
  • Sophisticated judgment and sense of when to seek advice or involvement of colleagues and managers; 
  • Avid networker with excellent interpersonal skills;
  • A team player who cultivates internal and external allies and offers new ideas and creative approaches;
  • Respects the needs and contributions of others; actively aligns priorities and behaviors to create synergy within Institutional Giving and FD and achieve goals set by management;
  • Highly organized, efficient and persistent; strong project-management skills, with the ability to get things done on schedule with minimal direct supervision;
  • Works well under pressure in a demanding, fast-paced work environment. Responds rapidly to changing conditions and operates with focus, urgency and accuracy; and
  • Consistently considers others’ viewpoints, and responds appropriately when conflicts arise.

 

EDUCATION and/or EXPERIENCE:

  • BA degree and 4 years’ experience in fundraising, preferably in social services, or an equivalent combination of education and experience;
  • Experience in corporate cultivation and solicitation desired. Successful experience in making cold calls as well as developing cultivation, solicitation, and stewardship strategies; and
  • Success in aligning nonprofit and corporate interests to secure gifts and sponsorships.

 

COMMUNICATION SKILLS:

  • Highly developed listening skills and demonstrated ability to build rapport with potential donors to connect them to GLIDE;
  • Determine the most effective proposal content and presentation materials; 
  • Compose clear, concise and compelling written materials and possess strong editing and proofreading skills and the ability to make compelling in-person presentations; and 
  • Provide regular, clear and concise written and verbal updates to colleagues.

 

MATHEMATICAL SKILLS:

  • Knowledge of budgeting; and
  • Ability to interpret and analyze statistical data.

 

COMPUTER/INTERNET SKILLS:

  • Strong proficiency in MS Office suite, including Excel and PowerPoint;
  • Sophisticated research skills;
  • Social media experience required; and
  • Experience with donor data management systems and generating ongoing reports helpful; experience with Salesforce a plus.

 

 

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Financial Literacy Specialist

 

GLIDE's Learning and Development is looking for a regular, full-time (40 hours/week) Financial Literacy Specialist. The Financial Literacy Specialist, while focused on finances, will work directly with program participants improving their financial wellbeing, working holistically with participants to identify strengths and problem solve around challenges toward promoting economic mobility. The Financial Literacy Specialist will teach, train and guide participants to improve their financial literacy and improve their decision-making skills regarding budgeting, credit and money management. This position will also make linkages and referrals to various benefit programs as necessary to help support participants overall economic wellbeing. Program participants will present with various levels of financial literacy and education levels. As a result, the Financial Literacy Specialist will need to use various teaching strategies and methods to meet all of the participants’ needs. This position will work closely with the Adult Education Program Specialist, Senior Manager of Learning and Development, the Workforce Development Coordinator as well as various program managers.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

* Adhere to all laws and requirements regarding confidentiality, professional ethics, child and adult protective services, contractual agreements, etc.;

* Ensure all participants progress and notes describing work together are input into ETO accurately and weekly;

* Connect participants to other resources internal and external to Glide, such as mental health support or job placement services;

* Responsible for the coordination of services to educate, train and guide participants regarding financial decisions and budgeting tools;

* Coordinate and implement individual and group trainings for participants to attend to increase proficiency in the area of financial health and to sustain independently to the best of their ability;

* Assist in enrolling participants regarding eligible benefits and the rules that govern these benefits, i.e. SNAP, SSI/SSDI etc.;

* Conduct assessments to identify each participant’s strengths and needs and establishes individual mobility goals and monitor progress;

* Assist participants through problem solving, direct support, intervention, de-escalation and mediation as necessary;

* Utilize a trauma sensitive and coaching orientation in work with participants;

* Provide one to one personal financial coaching to low income adults around budgeting, banking, asset development, credit score management, debt reduction and management, and financial planning for the future, among other financial topics;

* Run a baseline assessment with each participant;

* Conduct routine assessments to track progress with each participant;

* Willing to be trained in new teaching methodologies;

* Other duties as assigned;

 

QUALIFICATIONS

* Ability to deal with difficult interactions. Strong conflict resolution skills. Able to defuse potentially volatile situations with patience and tact;

* Ability to prioritize work and multi-task within specific timelines;

* Adhere to professional boundaries and standards. Understand and follow basic ethics, values and principles of social work practice, including those mentioned above;

* Working knowledge of case management principles and community resources;

* Experienced based understanding of coaching and mentoring practices and skills, especially around economic mobility and financial literacy;

* Experience and demonstrated knowledge of promoting economic mobility and financial literacy for low income adults;

* Knowledge of homelessness, housing subsidies, and other housing issues;

* Strong organizational skills and high level of attention to detail;

* Excellent interpersonal skills. Ability to establish and maintain effective working relationships with those contacted in the course of work. Exercise sound judgment in interactions with others;

* Works well under pressure and manages stress effectively in a demanding and fast paced environment;

* Demonstrates Cultural Humility. Has the ability to work effectively across cultures;

* Demonstrates a commitment to staying curious, learning, communicating, and working respectfully with people different from themselves;

* Commitment to the mission, values and philosophy of GLIDE ;

 

EDUCATION and/or EXPERIENCE

* Bachelor’s degree in social service, Education, Counseling, Social Work, Psychology or related field required OR equivalent experience of 1+ year working with socially and/or economically marginalized families with challenges negotiating their preferred relationships to multiple problems, or an equivalent of education and experience;

* Experience working in a community based social service agency with people in relationship with homelessness and poverty and the problems that often come alongside these experiences;

* Experience working in and/or alongside other systems that often affect the lives of poor and marginalized families.

 

CERTIFICATES, LICENSES, REGISTRATIONS

* Must be open to obtaining any certificates or licenses necessary to be an Financial Literacy Specialist

 

COMMUNICATION SKILLS

* Exceptionally strong communication skills;

* Proficiency in spelling, grammar and writing needed to draft detailed instructions, service plans, correspondence, memos, and other required documentation.

 

MATHEMATICAL SKILLS

* Basic mathematical skills

 

COMPUTER SKILLS

* Competent in the use of a computer, specifically MS Office Suite

PHYSICAL REQUIREMENTS

The physical demands described here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

* Vision corrected in normal range;

* Hearing corrected in normal range. Ability to communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking;

* Able to use equipment typically found in an office environment. Uses standard office equipment and inputs and retrieves information from a computer. Uses computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time;

* Activities that occur frequently are: sitting, standing, walking, and handling. Activities that occur infrequently are: bending, crouching, kneeling, twisting, reaching straight above and below shoulder level, carrying and lifting up to 25 pounds;

* Ability to sit for minimum periods of one hour at a time, and come and go from the work area repeatedly throughout the day. Ability to move quickly to address emergency or potentially dangerous situations. Ability to move about the building and the organization as needed;

* As this position requires periods of sitting and repetitive use of a telephone, computer and other office equipment, this person must take frequent short breaks and integrate stretching into her/his daily duties to avoid musculoskeletal disorders;

* Ability to use public and/or private modes of transportation. Duties are office based, but travel to various San Francisco venues may be required

 

WORK ENVIRONMENT

The work environment described here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

* Community based social service office environment that serves residents who can struggle with their relationships to anger and fear in ways that can manifest as aggressive behavior;

* Potential exposure to a range of pests and other occupational hazards related to working in a housing site in the Tenderloin;

* Noise level is moderate and lighting is conducive to completion of work;

* Glide is located in the Tenderloin, a high-crime neighborhood. Due to our surroundings, it is important to always be aware of what’s going on around you while walking around the neighborhood.

 

 

 

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Graphic Design and Communications Assistant

 

GLIDE's Communication Team is looking for a regular, full-time (40 hours/week) Graphic Design and Communications Assistant. The Graphic Design and Communications Assistant will support the Communications Manager and the Communications team in the successful execution of GLIDE’s marketing and communications strategy through the production of graphic content across digital and print media; production of collateral for fundraising campaigns and events, departments and programs, and the Church office; and regular updating of websites, calendars and asset management systems as needed. Regular and predictable attendance is essential.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

Other duties can be assigned, and the duties and responsibilities of the job are subject to change without notice.

  • Assist in the design and production of digital and print collateral;
  • Assist in producing photography or video for online (web/email/social) or print publication;
  • Assist in the creation, design and implementation of marketing/print/web collateral. Utilize knowledge and understanding of layout design, color, typography; and work within brand guidelines on a broad range of projects;
  • Work as project team member in the design and development of GLIDE newsletters, blog posts, email marketing campaigns, direct mail campaigns, fund development campaigns, and special events collateral for both internal and external communications;
  • Offer graphic design support to website, microsites, social media, and blog
  • Assist in updating website and digital platform content, including formatting and stylizing pages in GLIDE’s website and blog.
  • Assist in providing collateral for direct mail print and digital campaigns;
  • Design/produce visual collateral for social media messaging (as needed) for departments and programs;
  • Research website design/optimization and digital media solutions as necessary;
  • Support the maintenance and management of a Digital Asset Management system;
  • Support the regular updating of websites, calendars and asset management systems as needed.

 

SUPERVISORY RESPONSIBILITIES:

None

 

QUALIFICATIONS:

  • Proven experience in graphic design practices and principles;
  • Familiarity with website and print design and production;
  • Ability to consistently produce accurate and professional work-product, attention to detail is essential;
  • Ability to deliver under tight deadlines;
  • Motivated self-starter who is willing to take direction and execute either independently or as a member of a team;
  • Excellent interpersonal skills. Ability to establish and maintain effective working relationships with those contacted in the course of work;
  • Demonstrates Cultural Humility. Has the ability to work effectively across cultures. Demonstrates a commitment to learning, communicating and working respectfully with people different from themselves;
  • Commitment to the mission and values of GLIDE.

 

EDUCATION and/or EXPERIENCE:

  • BA in Graphic Design or related field desired and hands-on experience with website design, email marketing and design, social media and online advertising trends as well as community and grassroots marketing or equivalent combination of education and experience;
  • Knowledge of site usability, layout and design principles.

 

CERTIFICATES, LICENSES, REGISTRATIONS:

None

 

 

COMMUNICATION SKILLS:

  • Knowledge of the principles, practices and techniques of oral, written, visual, and audial communications;
  • Ability to write clearly and concisely. Copy writing experience desired. Strong editing and proofreading skills desired.

 

MATHEMATICAL SKILLS:

  • Ability to perform basic mathematical functions

 

COMPUTER SKILLS:

  • Proficient use of Adobe Creative Cloud Suite required;
  • Proficient use of MS Office suite PowerPoint. Some knowledge of HTML, CSS production, and website production including WordPress helpful;
  • Experience with Content Management System desired.

 

PHYSICAL REQUIREMENTS

The physical demands described here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

  • Ability to see details of objects at close range;
  • Ability to hear within normal range, and communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population;
  • Stationed at computer keyboard 75% of working time. Requires physical ability to sit and keyboard for long periods of time. Manual dexterity is required to operate word processing equipment with skill, speed, and accuracy;
  • This person must take frequent short breaks, integrate stretching into her/his daily duties to avoid musculoskeletal disorders, and safely operate equipment;
  • Activities that occur frequently are: sitting, standing, walking, and handling. Ability to sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day;
  • Activities that occur infrequently are: bending, squatting, crouching, kneeling, twisting, reaching straight, above, and below shoulder level with both shoulders individually or at the same time, carrying and lifting up to 25 pounds;
  • Ability to use public and/or private modes of transportation. Duties are office based, but travel to various venues is required.

 

WORK ENVIRONMENT

The work environment described here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

  • Fast paced, with frequent interruptions, demanding, social services office environment;
  • Noise level is moderate to noisy and lighting is conducive to completion of work;
  • The employee may be exposed to air borne pathogens;
  • GLIDE’s buildings are located in the Tenderloin. Due to our surroundings, it is important to always be aware of what’s going on around you while walking around the neighborhood.

 

 

Apply to this Job 

 

 


 

 

Lead Teacher

 

 

GLIDE's Family, Youth and Childcare Center is looking for a full time (30 hours/week) Lead Teacher for their Afterschool Program. The Lead Teacher supports and assists with ensuring the effective daily operations of an After-School Program. Primary responsibilities include: 1) developing, implementing, maintaining, and evaluating quality programming, and 2) leading participants in a “child-centered” environment resulting in their self-definition and self-empowerment. This person must be able to work a flexible schedule (some evenings); regular and predictable attendance is essential.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties can be assigned, and the duties and responsibilities of the job are subject to change without notice.

  • With others, develop, implement, maintain, and evaluate and age and culturally appropriate experiential learning curriculum;
  • Develop or resource activities that improve skills, build self-confidence and cultivate a love of learning, e.g., critical thinking skills. Also, lead classes, outdoor activities and field trips;
  • Ensure the preparation of healthy snacks and make food pickups from the SF Food Bank as needed;
  • Ensure positive social development by creating safe physical, social and emotional learning environments at all times;
  • Maintain a safe Program. Ensure the safety of children and staff, indoors and outdoors. Make sure staff and volunteers interact with children in an age appropriate manner. Maintain Program spaces in a clean and tidy manner;
  • Establish and promote productive relationships with parents/guardians that support Program goals and FYCC’s mission;
  • Assist with planning and implementing Special Events;
  • Accurately and in a timely manner complete Case Management and Youth Program forms;
  • Meet professional obligations through efficient work habits such as:  meeting deadlines, honoring schedules, attending and actively participating in staff and individual meetings.

 

SUPERVISORY RESPONSIBILITIES:

  • Directly supervise Teacher’s Assistants and Volunteers. Plan, assign, direct, and evaluate their work;
  • Model effective life skills and appropriate behavior; 
  • Work with the After-School Program Administrator and Human Resources department to resolve personnel issues.

 

QUALIFICATIONS:

  • Demonstrated commitment to empowering children. Has the ability to foster a love of learning, cultivate self-esteem, and develop a sense of civic responsibility;
  • Excellent leadership and supervisory skills;
  • Ability to work effectively with minimum supervision and within a team approach. Understanding of when to consult and ask for guidance, and responsibility for own involvement as a contributing member involving group decision making and the development of a positive, cooperative work environment;
  • Strong organization and planning abilities with good follow through. Ability to prioritize work and the ability to multi-task within specific timelines;
  • Strong understanding of what comprises confidential issues and materials, demonstrated ability to consistently act with discretion;
  • Excellent interpersonal skills. Ability to establish and maintain effective working relationships with those contacted in the course of work, and exercises sound judgment in interactions with others;
  • Works well under pressure with good humor and sensitivity;
  • This person is reflective. S/he thinks about and reflects on their classes, methods and materials, and their personal behavior and effectiveness. This person models appropriate interactions, including factual commenting, redirecting behavior, and problem solving;
  • This person takes necessary and reasonable precautions to protect children, staff and volunteers, equipment, materials and facilities;
  • Demonstrates Cultural Humility. Has the ability to work effectively across cultures. Demonstrates a commitment to learning, communicating and working respectfully with people different from themselves;
  • Commitment to the mission, values and philosophy of GLIDE.

 

EDUCATION and/or EXPERIENCE:

  • BA degree in Education, Child Development, or related field and 3+ years’ experience teaching or working with children, or an equivalent combination of education and experience;
  • 2+ years’ adult supervisory experience and experience supervising large groups of children (15-40);
  • Experience developing curriculum and programs for children;
  • Experience working in a community based social service agency with people in relationship with homelessness and poverty and the problems that often come alongside these experiences.

 

CERTIFICATES, LICENSES, REGISTRATIONS:

  • Must pass Tuberculosis and Dept. of Justice Fingerprint screening;
  • Must have/complete CPR and First Aid Training;
  • Possession and maintenance of a valid California class C driver’s license and a satisfactory driving record.

 

COMMUNICATION SKILLS:

  • Second language skills (Spanish/Cantonese/Vietnamese) highly desired; 
  • Exceptionally strong verbal skills required. This person must interact in a respectful and tactful manner with others at all times;
  • Proficiency in grammar, spelling and writing.

 

MATHEMATICAL SKILLS:

  • Proficient in basic math

 

COMPUTER SKILLS:

  • Proficient in the use of MS Office Suite 

 

PHYSICAL REQUIREMENTS 

The physical demands described here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

  • Stamina. Working with children involves extensive physical activity, mental alertness, and enthusiasm. Good general health, physical stamina, and emotional stability are essential;
  • Ability to see details of objects at close range;
  • Ability to hear within normal range, and communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population;
  • Reaching by extending hand(s) or arm(s) in any direction. Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s). For example, equipment/tools typically found in a childcare center;
  • Activities that occur frequently are:  periods of standing, walking, repetitive bending, lifting, carrying, crouching, kneeling, twisting, and reaching straight, above, and below shoulder level. Activities that occur occasionally are: climbing staircases;
  • Able to lift up to 30 pounds. Must be able to lift and carry a child in the event of an emergency;
  • Ability to move about the building and community as needed. Ability to move quickly to address emergency or potentially dangerous situations. Must possess the ability to safely interact with traffic as a pedestrian. The Lead Teacher is required to accompany program participants to off-site locations and to participate in indoor and outdoor activities and field trips. This person must be able to drive a GLIDE vehicle.

 

WORK ENVIRONMENT

The work environment described here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

  • Fast paced, with frequent interruptions, crowded, childcare and youth center;
  • Noise level is moderate to noisy and lighting is conducive to completion of work;
  • Activities and events may be conducted outdoors. Employee must be willing and able to work outdoors;
  • GLIDE’s buildings are located in the Tenderloin. Due to our surroundings, it is important to always be aware of what’s going on around you while walking around the neighborhood.

 

 

 

Apply to this Job 

 

 


 

PE Lead Teacher

 

GLIDE's Family, Youth and Childcare Center is looking for a part time (20 hours/week) Physical Education (PE) Lead Teacher for their Afterschool and Summer Program. Qualified candidates will be compassionate early childhood educators who love working with children and youth. The Physical Education (PE) Lead Teacher is responsible for ensuring the effective daily implementation of physical education, organized sports and recreation for an Afterschool Program. This person will source or develop, plan, and lead program participants in a child-centered, well thought-out, physical education and health and nutrition focused curriculum. The Lead Teacher, PE works a part time (20 hours) flexible schedule and must be able to work evenings and weekends when necessary. Regular and predictable attendance is essential.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties can be assigned, and the duties and responsibilities of the job are subject to change without notice.

  • Develop physical activities that help children to develop/improve their gross motor skills, eye-hand coordination, team and leadership skills, and foster positive social relationships, self-confidence and a healthy lifestyle. Activities may include, but are not limited to, organized sports (soccer, basketball, track, Frisbee, etc.);
  • Work with FYCC staff to develop and implement a curriculum that connects nutrition to a healthy lifestyle;
  • Research, source/plan and implement special collaborative events. Lead outdoor activities and friendly competitive events or field trips;
  • Ensure positive social development/ relationships by creating safe physical, social and emotional learning environments. Ensure staff and other caregivers interact with the children in an appropriate manner. Communicate all issues/concerns to the Site Supervisor immediately;
  • Take all necessary and reasonable precautions to protect children, equipment, materials, and all space used/rented (indoors and outdoors). Ensure all areas are clean and safe;
  • Observe the children’s health daily and make appropriate decisions regarding attendance by following health and safety procedures for illnesses and communicable diseases;
  • Assist the Site Supervisor by preparing documentation and meeting all reporting requirements including completing required forms and entering data into ETO;
  • Establish and promote productive relationships with sister organizations, parents/guardians, and in keeping with program goals;
  • Meet professional obligations through efficient work habits such as:  meeting deadlines, honoring schedules, attending and actively participating in staff and individual meetings.

 

SUPERVISORY RESPONSIBILITIES:

  • Provide, facilitate and support resources for staff and other caregivers;
  • Assist with training and ensure standards and practices are followed at all times;
  • Plan, assign, direct, and evaluate staff’s work. Provide ongoing feedback and assist with goals work and annual performance reviews;
  • Coach and mentor staff. Provide constructive criticism and helpful solutions without alienating or discouraging staff;
  • Work with staff to address complaints and resolve problems in accordance with GLIDE’s policies and procedures and in collaboration with the Site Supervisor and Human Resources.

 

QUALIFICATIONS:

  • A “leader” with a clear vision who drives for high standards. Possesses good observational and analytical skills, is able to offer fresh solutions;
  • Excellent organization and planning abilities;
  • Excellent interpersonal skills. Ability to establish and maintain effective working relationships with those contacted in the course of work;
  • Exercises sound judgment in interactions with others. Knows when to consult and seek assistance;
  • Ability to reason and consistently interact in a professional, patient and sensitive manner. Exercises tact and maintains confidentiality;
  • Safety guidelines are followed - this person takes necessary and reasonable precautions to protect children, equipment, materials, and facilities;
  • Has the ability to work effectively across cultures. Demonstrates a commitment to learning, communicating and working respectfully with people different from themselves;
  • Commitment to the mission, values and philosophy of GLIDE.

 
EDUCATION and/or EXPERIENCE:

  • Single subject teaching credential in Physical Education desired, or 3+ years’ experience teaching/working with large groups of children (15-40) and strong group (children) management skills;
  • Supervisory experience;
  • Solid curriculum development experience helpful.

 

CERTIFICATES, LICENSES, REGISTRATIONS:

  • Dept. of Justice Fingerprint screening;
  • Proof of immunization for pertussis, measles, TB, and influenza;
  • Class C driver’s license and a satisfactory driving record.

 

COMMUNICATION SKILLS:

  • Strong, dynamic communications skills and the ability to connect with children and adults;
  • Strong written communication skills (proficiency in grammar, spelling, and writing) to develop curriculum/lesson plans, documentation and reports;
  • Proficiency in a second language (Spanish, Cantonese, etc.) desired, but not required.

 

MATHEMATICAL SKILLS:

  • Basic mathematical skills

 

COMPUTER SKILLS:

  • Computer proficiency with MS Office suite

 

PHYSICAL REQUIREMENTS 

The physical demands described here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

  • Stamina. Working with children involves extensive physical activity, mental alertness, and enthusiasm. Good general health, physical stamina, and emotional stability are essential as is the ability to “keep up” with groups of (15-40) children;
  • Vision corrected in normal range;
  • Hearing corrected in normal range. Ability to communicate effectively in person or via phone in a manner which can be understood by those with whom the person is speaking;
  • Ability to reach by extending hand(s) or arm(s) in any direction. Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), e.g., equipment/tools typically found in a childcare center;
  • Activities that occur frequently are:  sitting, standing, walking, bending, lifting, kneeling, crouching, stooping, using hands to handle or feel objects/tools/supplies. Activities that occur occasionally are: climbing staircases. Ability to lift up to 30 lbs.
  • The Lead Teacher is required to accompany children to off-site locations and to participate in indoor and outdoor activities and field trips. This person must possess the ability to safely interact with traffic as a pedestrian and move about our buildings and community as needed. The ability to move quickly to deal with potentially dangerous situations or emergencies is critical;
  • Must be willing and able to drive a GLIDE vehicle to transport children and/or supplies.

 

WORK ENVIRONMENT

The work environment described here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

  • Fast paced, with frequent interruptions, crowded, childcare and youth center;
  • Noise level is moderate to noisy and lighting is conducive to completion of work;
  • Activities and events will be conducted indoors and outdoors. Employee must be willing and able to work outdoors;
  • GLIDE’s buildings are located in the Tenderloin neighborhood. Due to our surroundings, extra caution must be taken when going to and from our buildings.

 

 

 

Apply to this Job 

 

 


 

Peer Case Manager

 

GLIDE's Women’s Center is looking for a regular, full-time (40 hours/week) Peer Case Manager. The Peer Case Manager provides case management and violence intervention to clients accessing GLIDE’s Women’s Center drop-in groups as well as other GLIDE services. This person is responsible for providing direct services, and support and advocacy aimed at promoting overall wellness and quality of life with a focus on creating long-term behavioral change. Regular and predictable attendance is essential.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties can be assigned, and the duties and responsibilities of the job are subject to change without notice.

  • Provide case management applying the principals of Harm Reduction and Stages Of Change. Provide one-on-one counseling, including crisis intervention, advocacy, and referral services;
  • Ensure clients in case management have up-to-date care plans that are reviewed on a quarterly basis;
  • Develop relationships of trust with clients for the purpose of providing motivational counseling and support focused on domestic violence prevention and intervention, substance use cessation, recovery maintenance and relapse prevention;
  • Develop and maintain an effective network, based on reciprocal relationships of trust, with other GLIDE service providers and outside service agencies, to provide comprehensive services to clients. Refer clients to GLIDE’s programs, other social service providers and/or outside agencies to best meet the needs of clients and provide appropriate follow-up;
  • Document client contacts in case management notes/Efforts to Outcomes within the timeframe established. Maintain accurate, current data, records and files, and documentation of client services;
  • Perform evaluation and follow up to ensure comprehensive and effective services are provided and to track measurable outcomes;
  • Adhere to professional boundaries and standards. Understands and follows basic ethics, values and principles of case management regulatory practices. Adhere to all laws and requirements regarding HIPPA, confidentiality, child protective services, contractual agreements, etc;
  • Meet professional obligations through efficient work habits such as:  collaborating with co-workers, meeting deadlines, honoring schedules, attending and actively participating in staff and individual meetings, supervision, case conferences, client conferences and in-service trainings.

 

SUPERVISORY RESPONSIBILITIES:

None

 

QUALIFICATIONS:

  • Demonstrated knowledge of case management assessment, intervention strategies, counseling, harm reduction, and experience implementing effective therapeutic strategies for multiply-diagnosed populations;
  • Knowledge of human behavior including human growth and development, dynamics of interpersonal relationships;
  • Knowledge of cultural and subcultural values and patterns of behavior. Knowledge of the types of discrimination and mistreatment to which clients may be subjected and applicable remedies;
  • Knowledge of the principles and techniques of achieving change in individuals and groups, and an ability to demonstrate successful application;
  • Ability to plan, prioritize and organize tasks and meet deadlines. Strong attention to detail, particularly in the area of documentation in case files and updating database;
  • Adheres to professional boundaries and standards. Understands and follows basic ethics, values and principles of case management regulatory practices;
  • Able to handle difficult situations (e.g., angry, loud and/or verbally abusive clients). Must demonstrate the ability to de-escalate oneself and defuse potentially volatile situations with patience and tact;
  • Excellent interpersonal skills. Ability to establish and maintain effective working relationships with those contacted in the course of work. Exercises sound judgment in interactions with others;
  • Works well under pressure and manages stress effectively in a demanding and fast paced environment;
  • Demonstrates Cultural Competency. Has the ability to work effectively across cultures. Demonstrates a commitment to learning, communicating and working respectfully with people different from themselves;
  • Commitment to the mission, values and philosophy of GLIDE.

 

EDUCATION and/or EXPERIENCE:

  • A minimum of 4 years’ case management experience working with socially and/or economically marginalized, multiply-diagnosed populations;
  • Knowledge of violence prevention and intervention techniques. Experience providing direct social services to homeless and/or very low-income clients who are dual diagnosed and/or have experienced domestic violence, and/or have been incarcerated;
  • Knowledge of community resources for providing assistance to clients;
  • Demonstrated understanding of lesbian, bisexual, transgender, and African American populations. Demonstrated understanding of the psycho-social and economic issues that may impact clients.

 

CERTIFICATES, LICENSES, REGISTRATIONS:

  • Must have/obtain CA Domestic Violence certification;
  • Alcohol and Substance Abuse certification and/or Harm Reduction Counselor certification desired.

 

COMMUNICATION SKILLS:

  • Exceptionally strong communication skills;
  • Proficiency in spelling, grammar and writing needed to draft detailed instructions, case care plans, and other required documentation.

 

MATHEMATICAL SKILLS:

  • Basic mathematical skills

 

COMPUTER SKILLS:

  • Proficient in the use of MS Office Suite, experience with databases helpful

 

PHYSICAL REQUIREMENTS

The physical demands described here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

  • Vision corrected in normal range;
  • Hearing corrected in normal range. Ability to communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking;
  • Ability to reach by extending hand(s) or arm(s) in any direction; finger dexterity required to manipulate objects with fingers, e.g., use a keyboard. Able to use equipment typically found in an office environment;
  • Activities that occur frequently are:  sitting, standing, walking, and handling. Activities that occur occasionally are: climbing staircases. Activities that occur infrequently are: bending, twisting, reaching straight, above, and below shoulder level, carrying and lifting up to 25 pounds;
  • Ability to sit for minimum periods of one hour at a time, and come and go from the work area repeatedly throughout the day. Ability to move quickly to address emergency or potentially dangerous situations. Ability to move about the building and the organization as needed;
  • This person must take frequent short breaks, integrate stretching into her/his daily duties to avoid musculoskeletal disorders;
  • Ability to use public and/or private modes of transportation. Duties are office based, but travel to various San Francisco venues is required.

 

WORK ENVIRONMENT

The work environment described here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

  • Fast paced, with frequent interruptions, demanding, social services office environment;
  • Noise level is moderate to noisy and lighting is conducive to completion of work;
  • The employee may be exposed to air borne pathogens;
  • GLIDE’s buildings are located in the Tenderloin. Due to our surroundings, it is important to always be aware of what’s going on around you while walking around the neighborhood.

 

 

Apply to this Job 

 

 


 

Preschool Teacher

 

GLIDE's Family, Youth and Childcare Center is looking for a full time (40 hours/week) Preschool Teacher. The Teacher (childcare) is responsible for supporting and assisting teaching staff in the daily operations of a preschool/toddler program. This includes ensuring the health and safety of program participants, and promoting their growth and development by providing high quality, age, developmental, and culturally appropriate curriculum and activities. The Teacher is responsible for complying with, and ensuring compliance with CA Community Care Licensing, Department of Social Services requirements. Regular and predictable attendance is essential.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties can be assigned, and the duties and responsibilities of the job are subject to change without notice.

  • Maintain a nurturing environment, supporting the individual development of each child by ensuring a child-centered approach, e.g., children are always allowed to choose the areas they desire to learn without restriction such as: closing off a space, restricting a child from an area, using timeout as a discipline instead of redirection;
  • Maintain safe and clean classrooms and building. Follow all safety procedures, indoors and outdoors. Communicate all problems/concerns to the Lead Teacher or other appropriate staff;
  • Establish/maintain productive relationships with parents/guardians. Actively encourage parents/guardians/families to participate in FYCC events;
  • Assist Lead Teacher in preparing documentation and meeting reporting requirements. Demonstrate knowledge of and compliance with all regulations: Dept. of Education, Title 22 and Title V, Head Start, Preschool for All, Dept. of Children, Youth and Families, the Child Care Food Program, etc;
  • Conduct quarterly developmental assessments portfolios and Parent Conferences;
  • Assist children with their daily needs and be attentive to age group and development level, e.g., sit with children on the floor during floor activities and in chairs during table activities. Ensure other caregivers interact with children appropriately;
  • Help with meal serving and cleanup. Assist children with meals in keeping with Family Style Serving Childcare Food Program requirements;
  • Ensure children are assisted with daily hygiene:
    • Do diaper changes on the diaper changing table
    • Assist children with hand washing and tooth brushing
    • Assist (model for them) children in cleaning their play areas
  • Always observe the daily health conditions of the children and make appropriate decisions regarding attendance by following all health and safety procedures for illnesses and communicable diseases;
  • Willingness to assist with responsibilities attributed to the daily operation of center compliance and quality care; laundry, loading and unloading the dishwasher, general clean up with/after the children;
  • Adhere to all laws and requirements regarding confidentiality, professional ethics, child protective services, contractual agreements, etc;
  • Meet professional obligations through efficient work habits such as: meeting deadlines, honoring schedules, attending and actively participating in staff and individual meetings and trainings.

 

EDUCATION and/or EXPERIENCE:

  • Must pass Tuberculosis and Dept. of Justice Fingerprint screening;
  • Must have or acquire MMR & Tdap immunizations and annual Flu vaccination;
  • High School Diploma/GED and 12 Core ECE units required;
  • 1+ years’ experience teaching targeted age group. Enjoys interacting with preschoolers/toddlers. Relates to them in age, developmental, and culturally appropriate terms.

 

LICENSES, PROFESSIONAL DEGREES, CERTIFICATES:

  • CA Dept. of Education Associate Teachers’ permit with continued eligibility for renewal and/or upgrade of permit to remain qualified for position;
  • Must have/complete CPR and First Aid training.

 

COMMUNICATION SKILLS:

  • Proficiency in a second language desired;
  • Excellent verbal communication skills are required. Demonstrates ability to communicate, reason and consistently interact in a professional, patient and sensitive manner with culturally, economically, and racially diverse program participants and staff;
  • Proficiency in grammar, spelling and writing are necessary to write lesson plans, documentation and reports.

 

COMPUTER SKILLS:

  • Basic computer skills, ability to use MS Office applications

 

 

 

Apply to this Job 

 

 

 


 

 

Program & Logistics Coordinator

 

GLIDE's HIV/Hep C and Harm Reduction Program is looking for a regular, full-time (40 hours/week) Program & Logistics Coordinator. The Program & Logistics Coordinator assists both the Harm Reduction Program Manager and the Assistant Manager in providing coordination and logistical support for the daily operations of the Harm Reduction Programs with a focus on our HIV/HCV Testing and our Syringe Access Services. The position will provide quality assurance for all documentation and data collection on our Testing and SAS contracts. The person will also work directly with our SAS program, ensuring our Inventory is maintained, organized and stored appropriately. This person will also ensure that our Syringe Sweeps and Disposal schedule is adhered to and documented appropriately. This position will maintain all documentation of the Peer Disposal program, including tracking peer incentives. This position will also require attending at least one monthly community meeting to represent the Syringe Access Collaborative (SAC), as well organizing quarterly community street sweep events. 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties can be assigned, and the duties and responsibilities of the job are subject to change without notice.

  • Ensures quality assurance across Testing and SAS Programs; 
  • Review all program documentation and data in Efforts to Outcomes within the timeframe established. Maintain accurate, current data, records and files, and documentation of client services;
  • Perform evaluation and follow up to ensure comprehensive and effective maintenance of tand organization of SAS inventory;
  • Develop relationships with community partners to ensure that the SAC partners are represented in community meetings.
  • Develop and maintain an effective network, based on reciprocal relationships of trust, with other GLIDE service providers and outside service agencies to provide comprehensive services to clients. Refer clients to GLIDE’s programs, other social service providers and/or outside agencies to best meet the needs of clients and provide appropriate follow-up;
  • Adhere to professional boundaries and standards. Understands and follows basic ethics, values and principles of case management regulatory practices. Adhere to all laws and requirements regarding HIPPA, confidentiality, contractual agreements, etc;
  • Meet professional obligations through efficient work habits such as:  collaborating with co-workers, meeting deadlines, honoring schedules, attending and actively participating in staff and individual meetings, supervision, case conferences, client conferences and in-service trainings.

 

SUPERVISORY RESPONSIBILITIES:

None

 

QUALIFICATIONS:

  • Demonstrates a high degree of overall organizational skills, including the ability to multi task and triage program requirements. 
  • Knowledge of cultural and subcultural values and patterns of behavior. Knowledge of the types of discrimination, health disparities and mistreatment to which clients may be subjected and applicable remedies;
  • Knowledge of Harm Reduction principles and techniques of achieving change in individuals and groups, and an ability to demonstrate successful application;
  • Ability to coordinate, plan, prioritize and organize tasks and meet team goal deadlines. Strong attention to detail, particularly in the area of reviewing program data and documentation;
  • Adheres to professional boundaries and standards. Understands and follows basic ethics, values and principles of case management regulatory practices;
  • Able to handle difficult situations (e.g., angry, loud and/or verbally abusive clients). Must demonstrate the ability to de-escalate oneself and defuse potentially volatile situations with patience and tact;
  • Excellent interpersonal skills. Ability to establish and maintain effective working relationships with those contacted in the course of our work. Exercises sound judgment in interactions with others;
  • Works well under pressure and manages stress effectively in a demanding and fast paced environment;
  • Demonstrates Cultural Competency. Has the ability to work effectively across cultures. Demonstrates a commitment to learning, communicating and working respectfully with people different from themselves;
  • Commitment to the mission, values and philosophy of GLIDE.

 

EDUCATION and/or EXPERIENCE:

  • High School Diploma and at least two experience working with socially and/or economically marginalized people including homeless individuals, People Who Use Drugs (PWUD) and individuals with mental health challenges;
  • Experience of providing community based outreach;
  • Experience collecting and managing data and performing QA;
  • Knowledge and experience with harm reduction program practices and intervention techniques, including working with peers and volunteers;  
  • Knowledge of community resources for providing assistance to clients;
  • Demonstrated understanding of lesbian, bisexual, transgender, and African American populations. Demonstrated understanding of the psycho-social and economic issues that may impact clients.

 

CERTIFICATES, LICENSES, REGISTRATIONS:

None

 

COMMUNICATION SKILLS:

  • Exceptionally strong communication skills;
  • Proficiency in spelling, grammar and writing needed to draft detailed instructions and other required documentation.

 

MATHEMATICAL SKILLS:

  • Basic mathematical skills

 

COMPUTER SKILLS:

  • Proficient in the use of MS Office Suite, experience with databases helpful

 

PHYSICAL REQUIREMENTS

The physical demands described here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

  • Vision corrected in normal range;
  • Hearing corrected in normal range. Ability to communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking;
  • Ability to reach by extending hand(s) or arm(s) in any direction; finger dexterity required to manipulate objects with fingers, e.g., use a keyboard. Able to use equipment typically found in an office environment;
  • Activities that occur frequently are:  sitting, standing, walking, and handling. Activities that occur occasionally are: climbing staircases. Activities that occur infrequently are: bending, twisting, reaching straight, above, and below shoulder level, carrying and lifting up to 25 pounds;
  • Ability to sit for minimum periods of one hour at a time, and come and go from the work area repeatedly throughout the day. Ability to move quickly to address emergency or potentially dangerous situations. Ability to move about the building and the organization as needed;
  • This person must take frequent short breaks, integrate stretching into her/his daily duties to avoid musculoskeletal disorders;
  • Ability to use public and/or private modes of transportation. Duties are office based, but travel to various San Francisco venues is required.

 

WORK ENVIRONMENT

The work environment described here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

  • Fast paced, with frequent interruptions, demanding, social services office environment;
  • Noise level is moderate to noisy and lighting is conducive to completion of work;
  • The employee may be exposed to air borne pathogens;
  • GLIDE’s buildings are located in the Tenderloin. Due to our surroundings, it is important to always be aware of what’s going on around you while walking around the neighborhood.

 

 

 

Apply to this Job 

 

 


 

Security Monitor (Temporary)

 

GLIDE's Community Safety and Training Program is looking for a temporary, part-time (20 hours/week) Security Monitor. A core Glide Foundation (GLIDE) value is to be Radically Inclusive, so, GLIDE’s Security Monitors are responsible for maintaining a safe and supportive work environment. This person is expected to treat everyone in GLIDE courteously and respectfully at all times, and to follow and model our policies, procedures and values. Security Monitors support GLIDE's mission to create a radically inclusive, just and loving community, and must understand they are expected to skillfully deescalate disruptive or threatening individuals/situations.

 

This person will interact with individuals who may be loud, resistant, and potentially threatening and must model a calm, professional confidence that people will listen and react to. Security Monitors must understand they may receive verbal or physical threats and must follow GLIDE and security department guidelines when dealing with disruptive individuals at all times. Security Monitors must act positively, i.e., treat everyone fairly, courteously and with respect, and must be willing to follow our policies and procedures. This job calls for work on weekends, evenings, holidays, and emergency call out as required. Regular and predictable attendance is essential.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties can be assigned, and the duties and responsibilities of the job are subject to change without notice.

  • Monitor the entry and exit of individuals into our buildings;
  • Maintain an orderly flow of visitors, a safe environment within food lines, during G.A. meetings, and the buildings;
  • Maintain buildings and surrounding grounds: clean, sweep, mop floors; clean restrooms and keep restrooms supplied with towels, soap and other items; collect and dispose of trash from assigned areas and grounds; perform outside work such as cleaning walks; move furniture and equipment;
  • Help to keep an ideal work area, i.e., keep clean the area behind the lobby desk, do not allow crowds, “guests,” or people to eat, drink or hanging out in the lobby or behind the desk. Keep the duty log, maintain a quiet and orderly environment;
  • Make and record hourly security rounds throughout the buildings to prevent and detect signs of intrusion and ensure security of doors, windows and gates;
  • Follow all safe work practices, the IIPP, the Violence Prevention Guide, etc. Correct and/or report any dangerous conditions and/or potentially dangerous activities, inside and outside of the 330 building to a supervisor/manager immediately;
  • Be aware of and responsive to others’ concerns regarding safety and security. Promptly answer alarms and deal with disturbances. Call police or fire department in emergencies;
  • Deescalate disruptive and/or threatening behavior and rule violations. When not able to deescalate ask for help/assistance;
  • Prevent the entry of “unauthorized individuals” and help escort disruptive and/or threatening individuals out of GLIDE;
  • Assist with set-up and running of “special events”;
  • Answer lobby phone calls, take messages, answer questions, and provide information. Help by directing individuals to resources internally and externally;
  • Meet work responsibilities through efficient work habits such as honoring schedules, attending and actively participating in meetings and/or trainings.

 

QUALIFICATIONS:

  • Exercises sound judgment and common sense. Responds in a manner that is in step with GLIDE policies, practices and values;
  • Has a high level of awareness of their surroundings at all times and can spot anything that may be out of place and need closer examination. Recognizes potentially disruptive and/or threatening behavior and takes preventive action or deescalates;
  • Willingness and ability to work in high stress environment and to handle individuals in crisis or who are escalated;
  • Ability to deal with difficult interactions. Is calm under pressure. Conveys confidence in their role and ability to guide people’s actions;
  • Strong conflict resolution skills. Able to defuse potentially volatile situations with patience and sensitivity;
  • Demonstrates self-control. The job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult or threatening situations;
  • Willing to follow the instruction of GLIDE leaders in entirety and at the same time lead from the front in case of an emergency/dangerous situation;
  • Is trustworthy and responsible. Carries out to the best of their ability the duties required to provide security for GLIDE;
  • Demonstrates dependability and accountability. Follows GLIDE’s Attendance Policy, the security department’s break and meals practice, does not leave the worksite without informing the Security Manager;
  • Demonstrates cooperation. The job requires being pleasant and respectful to others and displaying a good-natured, cooperative attitude;
  • Demonstrates Cultural Humility. Has the ability to work effectively across cultures. Demonstrates a commitment to learning, communicating and working respectfully with people different from themselves;
  • Demonstrates a commitment to the mission, values, and philosophy of GLIDE.

 

EDUCATION and/or EXPERIENCE:

  • High school graduate or GED equivalent and in-house security or security agency experience or an equivalent combination of education and experience;
  • Possess the ability to deescalate those who may have difficulty managing their behavior due to emotional, mental or physical illness, and/or substance use;
  • Experience working in a community based social service agency with people in relationship with homelessness and poverty and the problems that often come alongside these experiences helpful.

 

LICENSES, PROFESSIONAL DEGREES, CERTIFICATES:

  • None

 

COMMUNICATION SKILLS:

  • Proficiency in a second language strongly desired;
  • Exceptionally strong communication skills required, including the ability to deal with emotionally charged or threatening situations with skill.

 

COMPUTER SKILLS:

  • Experienced in the use of a computer, specifically MS Office suite

 

PHYSICAL REQUIREMENTS

The physical demands described here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

  • This position requires continuous physical effort/physical exertion (moderate to arduous) and duties of a risky nature. The Security Monitor must maintain her/his physical and mental health appropriate to the assigned duties and responsibilities and work environment;
  • Ability to perform daily activity requirements: walking constantly, 6-8 hours; standing, bending, grasping with both hands, 3-6 hours;
  • Ability to continually patrol buildings and surroundings in unfavorable weather (rain, cold, heat, etc.) and ability to climb multiple flights of stairs repeatedly;
  • Ability to move quickly to address emergency or potentially dangerous situations;
  • Must possess ability to independently and safety lift and move materials and equipment weighing up to 25 pounds and heavier weights with the use of proper equipment or assistance from other employees;
  • Ability to perform physical tasks such as moving furniture and equipment, etc;
  • Ability to maintain effective visual discrimination and perception needed for communicating with others, making observations, reading and writing, operating equipment and tools, etc;
  • Communication skills using the spoken and written word. Ability to communicate by telephone or two-way radio. Ability to understand and follow instructions concerning various cleaning materials.

 

WORK ENVIRONMENT

The physical demands described here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

  • Fast paced, with frequent interruptions, demanding social services environment that serves clients who can become aggressive and threatening at times;
  • Noise level can become loud, chaotic and distracting depending on situations that arise. Lighting is conducive to completion of work;
  • The employee may be exposed to air borne and blood borne pathogens;
  • Work is conducted outdoors in all weather conditions (rain, cold, heat, etc);
  • GLIDE’s buildings are located in the Tenderloin. Due to our surroundings, it is important to always be aware of what’s going on around you while walking around the neighborhood.

 

 

Apply to this Job 

 

 


Teacher's Assistant (Childcare)

 

GLIDE's Family, Youth and Childcare Center is looking for a full time (40 hours/week) Teacher’s Assistant. The Teacher’s Assistant (childcare) is responsible for supporting and assisting teaching staff in the daily operations of a preschool/toddler program. This includes ensuring the health and safety of program participants, and promoting their growth and development by providing high quality, age, developmental, and culturally appropriate curriculum and activities. The Teacher’s Assistant will ‘float’ from room to room to provide teaching assistance as needed. The Teacher’s Assistant is responsible for complying with, and ensuring compliance with CA Community Care Licensing, Department of Social Services requirements. Regular and predictable attendance is essential.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties can be assigned, and the duties and responsibilities of the job are subject to change without notice.

  • Assist teaching staff in carrying out curriculum, activities and daily routines in accordance to the facility operation. Including but not limited to being willing to ‘float’ from room to room to provide teaching assistance;
  • Support a nurturing environment, supporting the individual development of each child by ensuring a child-centered approach, e.g., children are always allowed to choose the areas they desire to learn without restriction such as: closing off a space, restricting a child from an area, using timeout as a discipline instead of redirection;
  • Maintain safe and clean classrooms and building. Follow all safety procedures, indoors and outdoors. Communicate all problems/concerns to the Lead Teacher or other appropriate staff;
  • Establish/maintain productive relationships with parents/guardians. Actively encourage parents/guardians/families to participate in FYCC events;
  • Assist with preparing documentation and meeting reporting requirements;
  • Assist children with their daily needs and be attentive to age group and development level, e.g., sit with children on the floor during floor activities and in chairs during table activities;
  • Help with meal prep, serving and cleanup. Assist children with meals in keeping with Family Style Serving Childcare Food Program requirements;
  • Ensure children are assisted with daily hygiene:
  • Do diaper changes on the diaper changing table
  • Assist children with hand washing and tooth brushing
  • Assist (model for them) children in cleaning their play areas
  • Always observe the daily health conditions of the children and make appropriate decisions regarding attendance by following all health and safety procedures for illnesses and communicable diseases;
  • Willingness to assist with responsibilities attributed to the daily operation of center compliance and quality care; laundry, loading and unloading the dishwasher, general clean up with/after the children;
  • Adhere to all laws and requirements regarding confidentiality, professional ethics, child protective services, contractual agreements, etc;
  • Meet professional obligations through efficient work habits such as: meeting deadlines, honoring schedules, attending and actively participating in staff and individual meetings and trainings.

 

EDUCATION and/or EXPERIENCE:

  • Must pass Tuberculosis and Dept. of Justice Fingerprint screening;
  • Must have or acquire MMR & Tdap immunizations and annual Flu vaccination;
  • High School Diploma/GED and 6 Core ECE units required;
  • 1+ years’ experience teaching targeted age group. Enjoys interacting with preschoolers/toddlers. Relates to them in age, developmental, and culturally appropriate terms.

 

LICENSES, PROFESSIONAL DEGREES, CERTIFICATES:

  • CA Dept. of Education Assistant Teachers’ permit with continued eligibility for renewal and/or upgrade of permit to remain qualified for position;
  • Must have/complete CPR and First Aid training.

 

COMMUNICATION SKILLS:

  • Proficiency in a second language desired;
  • Excellent verbal communication skills are required. Demonstrates ability to communicate, reason and consistently interact in a professional, patient and sensitive manner with culturally, economically, and racially diverse program participants and staff;
  • Strong grammar, spelling and writing skills.

 

COMPUTER SKILLS:

  • Basic computer skills, ability to use MS Office applications

 

 

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Why Work at GLIDE?

GLIDE's mission is to create a radically inclusive, just and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization. For 50 years, GLIDE has been breaking down barriers, giving a voice to those who have been silenced and offering a place for all to come home. Our Core Values emerge from GLIDE as a spiritual movement. They are rooted in empowerment, recovery and personal transformation. Our values inspire and guide our behaviors. Our methodology is radically simple:  love, acceptance, and compassion, which we apply through programs in Wellness, Growth, Spirit, and Leadership. The strength and vision of our staff empowers us and the community to continue to provide help and unconditional love to those most in need.

 

 

GLIDE is an Equal Opportunity Employer

All qualified applicants will receive consideration without discrimination on the basis of race, color, religion, gender, national origin, ancestry, age, marital status, pregnancy, medical condition, disability, or sexual orientation. As an equal opportunity employer, we are committed to identifying and developing the skills and leadership of people from diverse backgrounds. People of color, differently-abled people and LGBT persons are strongly encouraged to apply.

 

 

To Apply

Submit a GLIDE Application to recruitment@glide.org, or forward your resume to recruitment@glide.org, or fax 415-276-5748, or mail Attn: Human Resources, 330 Ellis Street, San Francisco, CA 94102.

 

Also, help us get to know you by including a note about yourself, along with any additional information that might be relevant. Thank you.

 

GLIDE  330 Ellis Street, San Francisco, CA 94102 | 415.674.6000

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