Move Beyond Crisis

96% of people reserving shelter beds rated our services good or excellent







The WALK-IN CENTER (WIC) allows healing to begin with a place to sit, someone to hear your story, a toothbrush, and a bed for the night.

We can provide information, referrals, shelter reservations, assist you with enrolling in benefits, help you access fundamental basic needs and partner with you in goal-setting by supporting you through the next steps along your path to improving your quality of life.


General Service Hours:

Monday - Thursday, 8:30am - 12:30pm and 2pm - 4:30pm

Friday, 8:30am - 12:30pm


For general referrals, inquiries and case management of individuals and families.


Phone: 415.674.6012

Shelter Info

GLIDE is the only site in the Tenderloin where people can reserve a bed in San Francisco's shelter system. Reservations can be made in the Walk-In Center through the CHANGES system for 1-day and weekend beds on a first-come, first-served basis. If you are seeking a 90-day bed reservation we can also assist with enrolling you on the 311 wait list.


Shelter Reservation Hours

Monday - Friday, 7am - 11am and 4pm - 9pm


Ticekts are distributed at 7am and signups for shelter start at 3:30 left of the main entrance at 330 Ellis Street.


For more information about shelter, contact Glide staff at 415.674.6012, from 7am - 2pm or 415.674.6033 from 2pm - 9pm.


311 San Francisco Customer Service Center
(Waitlist information for a 90-day shelter bed reservation)

Dial 3-1-1
24 hours a day, 7 days a week

Rental Assistance Info

GLIDE, in collaboration with the Seasons of Sharing Fund and Catholic Charities, provides access to financial help for individuals and families with back rent, rental and security deposits, and other critical needs. We do rental assistance screening and intakes on the First and Third Friday of every month.


Rental Assistance Hours:

First and Third Friday of every month. Number distribution starts at 7am, meetings with case managers start at 9:30am.


*Please note that a line often forms to the left of the main entrance at 330 Ellis Street. We screen and assist the first five clients on a first-come, first-served basis. Eligibility guidelines are determined per funding source not Glide Foundation. Applicants must be a San Francisco resident, provide proof of income, and have the ability to pay rent and expenses moving forward.


Phone: 415.674.6012 or 415.400.2641

Basic Needs Services

GLIDE provides discounted vouchers for DMV Identification Cards, housing information, application assistance, referrals, benefit enrollments and hygiene kits.


Hygiene kits are distributed Monday, Wednesdays and Friday beginning at 8:30am, to the first 10 people in line outside to the left of the building. You an receive a hygiene kit every two weeks.


For all other services please visit us in room 101 during our normal service times.


Monday - Thursday: 8:30am - 12:30pm and 2pm - 4:30pm

Friday: 8:30am - 12:30pm


Case Management and Family Resource Center

Glide case managers work with individuals and families to offer support on meeting short-term and long-term goals, build on strengths to move beyond crisis situations and work towards greater stability.


Glide Walk-In Center partners with our Family, Youth and Childcare Center (FYCC) to provide integrated and comprehensive services for parents/caregivers and their children. FYCC delivers family programming on-site at 434 Ellis St.


General Case Management: 415.674.6027

Family Case Management Services: 415.674.6190


"It has made me stronger, I do want to do more things. It's actually helped me want to keep going in life."

 - Annika, Walk In Center participant


Support the Walk-In Center

$100 allows 1 individual to receive a day of training in harm reduction.

$50 provides one week of bus transportation to 3 newly employed.


Donate Now


Want to Know More?

Walk-In Center and Shelter Reservations:

Phone: 415.674.6032


Rental Assistance:

Phone: 415.674.6012


GLIDE  330 Ellis Street, San Francisco, CA 94102 | 415.674.6000

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