LOVE IN ACTION FOR NEARLY SIXTY YEARS

Karen Hanrahan

Karen Hanrahan is an executive leader with twenty years of experience advancing human rights and building high-impact global initiatives around the world. Ms. Hanrahan has worked in the public and private sectors to build movements, lead change and build high-impact organizations and initiatives on a global scale. She has served as a senior appointee in the Obama administration, a United Nations aid worker, a corporate and non-profit executive and a thought leader in global development, human rights and public-private innovation. In her efforts to drive social change and spur social innovation, she has partnered with heads of state, global corporations, local communities, religious leaders, and military forces. She has brought creativity and innovation to intractable challenges in economic development, global health and international human rights. Ms. Hanrahan began her career on the frontlines of advocacy in the Middle East, working with Palestinian youth groups to organize and advocate for non-violent change. She worked to free sex slaves in Afghanistan, to prevent child and exploitative labor in Bangladesh, to end torture in Iraq, to free political prisoners in Ethiopia and to reform abusive security forces around the world. A lawyer by training, Ms. Hanrahan has dedicated her career to changing abusive and discriminatory laws and systems, working across lines of politics, race and geography. Ms. Hanrahan served as an appointee in the Obama administration for seven years, including two years overseeing a major project for Secretary of State Hillary Clinton. As Deputy Assistant Secretary of State in the Bureau of Democracy, Human Rights and Labor, Ms. Hanrahan advanced human rights and freedom in Africa and South and Central Asia; she worked closely with global corporations on issues of corporate social responsibility, community engagement and human rights; and she shaped US and global policies on gender, LGBTQI, labor rights and security. Ms. Hanrahan also served in the Obama Administration as the U.S. Coordinator for International Assistance to Afghanistan and Pakistan. She went on to design and run the Quadrennial Diplomacy and Development Review (the QDDR) for Secretary of State, Hillary Clinton, a major strategic planning and organizational change initiative that has strengthened how the United States conducts diplomacy and development. Ms. Hanrahan also served as the Chief Innovation Officer for the UK Department for International Development (DFID), on detail assignment in London, where she built the organization’s innovation capabilities and catalyzed novel solutions to long-standing development challenges. Ms. Hanrahan has served in Iraq and Afghanistan, including serving as the State Department’s Senior Rule of Law Coordinator in Iraq and Senior Consultant to the Iraqi Minister of Human Rights. Prior to this, she served with USAID’s Office of Transition Initiatives in Iraq as the Senior Advisor on Human Rights and Transitional Justice. Ms. Hanrahan went on to serve as Vice President for International Peace and Stability in a Fortune 500 company, leading a large-scale organizational change effort and travelling around the world to integrate human rights, rule of law and security assistance. Ms. Hanrahan is an alumna of Harvard Business School, University of Washington School of Law and The American University School of International Service, Master’s program in International Peace and Conflict Resolution. She has studied Arabic and French. In May 2018, Karen was named one of SF Business Times’ “Most Influential Women in Bay Area Business.”

Miguel Bustos

Born and raised in San Francisco’s Mission District, Miguel grew up steeped in community activism and has dedicated himself to public policy at both the local and national levels for many years. He was the first person in his large family to attend college, and he continued on to pursue two graduate degrees. Before coming to GLIDE, Miguel served as policy adviser for President Bill Clinton and Vice President Al Gore; Deputy District Director for Congresswoman Barbara Lee; Director of Boards and Commissions for San Francisco Mayor Gavin Newsom; and Director of Intergovernmental Affairs for Oakland Mayor Ronald V. Dellums. These opportunities have gifted him the experience to know how to translate vision into policy; dreams into appropriations; and disparate voices into coalitions. Finally, he has broad experience in managing people and resources having overseen three not-for-profits and countless volunteers. Miguel knows the value of communication when it comes to achieving long and short-range goals and objectives. Currently, Miguel is the Senior Director of the GLIDE Center for Social Justice, where he oversees the expansion of CSJ’s work, including growing GLIDE’s advocacy and policy-related efforts, Community Engagement and Volunteer program, drop-in legal clinic, community leaders and internship programming, and more. He also served on GLIDE’s Board of Trustees for five years before accepting his current role with CSJ!

Val Feldman

Valerie Feldman is GLIDE’s Senior Director of Strategic Learning and Impact. As a key member of the Impact and Strategy team, she leads cross-system efforts to align GLIDE’s many strategies to affect change in and for the community. In this capacity, she also provides strategic oversight to GLIDE’s research and evaluation department, the Center for Applied Learning and Impact (CALI), which leads GLIDE in its evolution as a learning organization.

Valerie brings more than  15 years of experience in designing and leading mixed-methods research on various social issues including racial justice, sex work politics, and immigrant youth-serving organizations. Prior to GLIDE, Valerie spent several years leading teams in strategic planning, evaluation, and impact assessment for nonprofit and philanthropic organizations, primarily in the Jewish community sector.

Valerie holds a PhD and MA in Sociology from the University of California, Davis. She lives in the East Bay with her partner and two overly affectionate cats.

Leigh Hanson

Leigh Hanson currently serves as GLIDE’s Interim Chief Development Officer overseeing the Foundation’s $25 million contributed, contract and earned revenue strategies. Leigh is also the Senior Director of Institutional Partnerships and Owner’s Representative for GLIDE’s real estate modernization project.

Leigh is a cross sector leader with experience in the public, private and social sectors. Prior to joining GLIDE, Leigh spent several years advising Mayors from across the country on how best to advance their key priorities through public-private partnerships, including as Pittsburgh Mayor William Peduto’s Deputy Chief of Staff for Economic Development.

Leigh has also worked in the philanthropic sector for almost 10 years. She served in key executive advisory roles at the Heinz Endowments, as Strategic Projects Advisor to the President, and at The Pittsburgh Foundation, as Special Assistant to the President and CEO.

Leigh earned her bachelor’s in international affairs and economics from Lewis and Clark College in Portland, OR. After serving with the Charitable Division of U.S. Bank, Leigh also earned a Masters of Public Policy and Management from Carnegie Mellon University with a focus on nonprofit management. She lives in Oakland, CA with her husband, young son and dog Opie.

James Lin

James Lin is the Senior Director of Mission and Spirituality at the GLIDE Foundation, where he has held several roles since joining GLIDE in 2005, including founding GLIDE’s Center for Social Justice and co-directing Human Resources and Organizational Integration. Prior to working at GLIDE, James directed the Multicultural Resource Center at Reed College. In the community, he has facilitated groups for the UCSF Alliance Health Project and in the Interpersonal Dynamics course at the Stanford Graduate School of Business, and did volunteer legal intake for Gay and Lesbian Advocates and Defenders GLAD) in Boston. He currently co-chairs the University Council on Community Engagement at the University of San Francisco. James is ABD for the doctorate in Germanic Languages and Literatures from Harvard University and was a Fellow in the Center for Molecular Biology at the Universität Heidelberg in Germany. He lives in Oakland, California.

Lilian Mark

Lillian Mark serves as GLIDE’s Senior Director of Programs. She oversees GLIDE’s implementation of strategic initiatives for the unhoused and portfolio of client service programs to assist marginalized residents in the Tenderloin neighborhood and communities in need across San Francisco. Lillian joined GLIDE in 2004 while an undergraduate student at UC Berkeley through the organization’s Epworth Emerging Leaders Internship Program, and then she never left. Upon graduation, Lillian joined GLIDE’s Executive Office as a project assistant but found herself wanting more, to be “more proximate” to the community. Since then, Mark has worked in multiple and progressively more responsible roles. Lillian has served as Community Safety and Training Manager and Division Manager for Operations, supporting program operations and managing client services. And, most recently, as Deputy Director of Programs, she led GLIDE programs through significant developments, including integrating mental health training with the Community Safety Team, innovating structural changes to holiday events during the pandemic, and leading client services offered through the Tenderloin Community Resource Hub with COVID-19 testing and equity vaccination efforts. Do not let Lillian’s somewhat youthful appearance fool you. If you want good “back in the day” stories about GLIDE—after 17 years of committed service at GLIDE– she’s got some great stories!

Michael McAlpin

Michael McAlpin is Senior Director for Strategic Communication at GLIDE and leads communications efforts to highlight the impact of the Foundation’s social justice mission. He has more than two decades of experience as an equity-centered communications strategist and as an award-winning journalist. Michael previously served as a senior communications officer for Saint Mary’s College of California, responsible for its strategic communications and marketing campaigns. During a distinguished public media career at WTTW/Chicago and WGBH/Boston, he crafted people-centered stories about cultural, social, and economic concerns in Black communities and chronicled the impact of educational disparities. His journalism work has garnered local and national recognition, including numerous regional Emmy nominations, an Emmy Award for a film on Black Korean War veterans, and the National Association for Black Journalists Best Documentary Prize for Record Row: Cradle of Rhythm & Blues, a film about Chicago’s storied R&B history. He received his Bachelor of Arts in Broadcast Communication from Columbia College of Chicago and is the recipient of a prestigious Nieman Fellowship for Journalism at Harvard University. A proud father of two remarkable daughters who both are pursuing creative careers in LA, Michael lives in the East Bay with his wife Anisha, an anti-oppression consultant, and their sometimes-friendly cat Astro.  

Raquel McGovern

Raquel Garcia McGovern serves as Sr. Director of People Operations for Glide.  She is devoted to helping individuals meet their potential and has worked to do so in People and Culture roles throughout her 20-year career.  She began her career as a consultant at Personnel Decisions International (PDI), an HR consulting company supporting a variety of Fortune 100 companies.  Since then, she has worked with a variety of small or start-up organizations including: Starr technologies, a boutique IS/IT support company; Woosh!, an infrastructure company at the forefront of “cloud” technology; and ModCloth.com. Most recently, she was head of Human Resources at Ascend Clinical, the nation’s largest provider of ESRD laboratory testing and electronic information delivery services to independent dialysis providers.  

Ms. McGovern also supports education and development in her personal life.  She volunteers with the Institute of International Education (IIE), is a trustee of the Charles Armstrong School, an independent, non-profit, lower-and-middle day school specializing in teaching students with language-based learning differences, and chairs the advisory committee for the Graduate School of Arts and Sciences at New York University. 

Ms. McGovern received her Bachelor of Arts in Psychology from the University of San Francisco and completed all coursework toward a PhD in Industrial and Organizational Psychology from New York University.  

Bernadette Robertson

Bernadette Robertson leads GLIDE’s Human Resources department and our efforts to modernize and evolve our talent and human resource capabilities as GLIDE grows to meet the needs of our community. Most recently, Bernadette served as the Chief Talent Officer for Tenderloin Neighborhood Development Corporation (TNDC), so she comes to GLIDE with a deep understanding of the Tenderloin and the people we serve. Bernadette has supported many organizations through significant growth, and has a rich experience combining broad strategic thinking with effective ongoing operational practices. We are proud to have her with us!

Jane B. Zimmerman

Jane Zimmerman has enjoyed a decades-long career in public service, whether as a senior U.S. diplomat, an international nonprofit executive, a college professor, or as a civic leader and volunteer.

For more than 25 years, she served as a U.S. State Department Foreign Service officer.  Most recently, she was the Managing Director of a family foundation advancing global security and social justice.  From 2019 to 2021, Ms. Zimmerman served as the Director of the Dean Rusk International Studies Program at Davidson College in North Carolina.  From 2017 to 2019, she was the Executive Director and CEO of the American Research Center in Egypt, and from 2013 to 2016, she was the Executive Director for International Policy & External Affairs at the American Red Cross.

As a career U.S. State Department Foreign Service Officer, Ms. Zimmerman served as Deputy Assistant Secretary of State for Democracy, Human Rights, and Labor.  Her overseas assignments in the Foreign Service included Cyprus, Israel and the Gaza Strip, Tunisia, Brazil, and Mali.  Her foreign languages include French, Portuguese, and Arabic.  She is the recipient of the Secretary of State’s Career Achievement Award, four Superior Honor Awards, two Meritorious Honor Awards, and an Award for Excellence in Community Service.  She has a Master of Arts in Law & Diplomacy from Tufts University’s Fletcher School of Law & Diplomacy, and a Bachelor of Arts from Macalester College.