Reflections on the Complexity and Compassion of Case Management Demarco McCall describes his occupation and its greatest challenge in the same breath: “a Housing Case Manager in a city without housing.” The reality is that case managers at GLIDE must meet the diverse and complex needs of the most vulnerable members of San Francisco’s unhoused community even

Angela Coleman has worked at GLIDE in various roles for 13 years, and is currently a much-loved Case Manager with our Walk-In Center. GLIDE recognizes the need to work closely with formerly incarcerated women and their families. New research shows that formerly incarcerated people are nearly 10 times more likely to be homeless than the general public,

When people talk about “fixing the homeless crisis,” they can sometimes see it in a very simplified way, thinking if we just get “them” off the streets and find them housing, the homeless crisis would be resolved. In reality, finding housing is just the beginning. Many people who have endured months or years on the

Angela Coleman, Case Manager at the GLIDE Walk-In Center, has a lot to celebrate. As the newest appointee to the San Francisco Reentry Council, Angela looks forward to helping formerly incarcerated people reach their potential as they readjust to life outside prison. “The appointment to the Reentry Council is a very humbling opportunity and I am

By Jake Bodden, Marketing and Communications Director, GLIDE In April, GLIDE unveiled a prototype of GLIDE Goods, a no-cost store offering everyday necessities to those in need while informally engaging individuals and families who might benefit from other GLIDE programs. Set inside Freedom Hall in GLIDE’s 330 Ellis Street building, and due to open permanently

By: Lillian Mark, GLIDE program team member since 2004 This year I celebrate 10 years on GLIDE staff not including the 3 semesters I spent here as an intern prior. During my tenure at GLIDE the people in my life and the people I meet have had many questions: Did you always know you wanted

Pierre and Tanesh, who celebrated their ten-year anniversary last October, have been coming to GLIDE since 2006. “We came to GLIDE so much everybody knew us – from the security to the staff members, they all knew our names. We walked in the door and no one judged us. We walked in the door and

Kat Maldgaard is a student at Pædagoguddannelsen Københavnfrom Copenhagen, Denmark. She recently began her internship at GLIDE’s Walk In Center. Meet Kat as she shares her initial insights on the experience. My name is Kat and I’m a social education undergraduate student from Copenhagen, Denmark just beginning a six-month internship in the GLIDE Walk-In Center

GLIDE Emerging Leader Intern Char-Leen Craner  shares her experience of meeting with Niels Koch, a University of Copenhagen student. Completing a six month internship at GLIDE, Niels shares his reflections with Char-Leen on working in the Walk-In Center, Men In Progress/ManAlive programs and his overall GLIDE experience. I was surprised to have contact with the

by Kelsey Palmer, GLIDE Walk-In Center, MSW Intern For as long as I can remember, I have been enamored by cities. At their best, they are innovative, dynamic, and bustling with activity. At their worst, cities can be chaotic, frightening, and dirty. The vast difference from one edge of a city to the other is

Dear GLIDE, My name is Lea Möller and I am from Denmark. I have been at GLIDE for six months as an intern from the University of Copenhagen working in the Walk-In Center and the Women’s Center. Very soon I will have to return back to my country, family, friends and school. My experience at

by Lillian Mark, Community Building Division Operations Manager This blog is a tribute to some of the wonderful staff and clients in the Community Building Division at GLIDE who have demonstrated GLIDE’s core values to me by “walking the walk.” June Lucarotti, Case Manager in the GLIDE Walk-In Center 3 years ago, had taped a

by Val Green, Walk-In Center’s Epworth Summer Intern When I arrived at GLIDE at 6:30 a.m. last Wednesday, the building was already alive with chatting, laughing, shouting. It was my first day making shelter reservations entirely alone, and I was nervous. What if there were no beds? What if I had to turn people away?

by Kim Armbruster, Walk-In Center Manager In honor of Cesar Chavez Day, I’d like to share my favorite of his famous quotes: “Once social change begins, it cannot be reversed. You cannot un-educate the person who has learned to read. You cannot humiliate the person who feels pride. You cannot oppress the people who are

by Kim Armbruster, Walk-In Center Manager In honor of Cesar Chavez Day, I’d like to share my favorite of his famous quotes: “Once social change begins, it cannot be reversed. You cannot un-educate the person who has learned to read. You cannot humiliate the person who feels pride. You cannot oppress the people who are

by Angela Coleman, WIC Client Advocate I’ve worked as a Client Advocate in the Walk-In Center for over a year.  Before that, my first position at GLIDE was a Church Monitor for five years.  I was working part-time as a monitor until I lost another part-time position at another company, and then became a full

by Sophia Suarez, WIC Case Manager This year I am most thankful for being a part of the GLIDE Family. Since I have been part of GLIDE, my life has changed entirely. It has opened my eyes to see the reality of life. I have learned that at any moment my life can change and

by Enrique lütke Zutelgte, Walk-In Center Case Manager As Case Managers in GLIDE’s Walk-In Center, each and every day we see a lot of different kinds of people. Gay people, transgender people, bisexual people, and yes! even straight people. These people are of many different ethnicities. A former co-worker said to me many times, “The