Journey Home helps transition people out of homelessness to reunite with family, friends, or other safe supports outside of San Francisco. The goal is to help people safely and permanently return home when staying in San Francisco is no longer their desire.

Call the 24-hour hotline: 669-265-9373 or visit GLIDE at 330 Ellis Street.

Journey Home serves adults and families experiencing homelessness or housing instability who want to return to family, friends, or a safe support system, have a safe and appropriate destination; participation is voluntary.

No. Journey Home does not provide shelter or long-term housing in San Francisco. It focuses on relocation or reunification outside the city.

Journey Home offers client-centered, trauma-informed coordinated care using all of GLIDE’s case management services to support sustainable reunification and relocation.  We help people off the streets into shelter, showers, clothing, meals, and detox before relocation, and connect them to support systems they can join after relocation.

Journey Home can help with stabilization and crisis response, family reconnections, reunification planning, case management, travel coordination, documentation support, coordination with receiving parties, and limited travel-related assistance, depending on eligibility.

Yes. Pets are permitted; case managers can help with transportation options.

No. Speaking with staff does not require participation. The program is voluntary.

Each case is different. Some are completed in days; others take longer depending on verification, coordination, readiness, and documentation needs.

ID is helpful but not required to start. Journey Home case managers can help identify alternatives to assist with exploring documentation options when possible.

No. There is no cost to participate.

Journey Home operates using GLIDE’s mobile service vans across all of San Francisco. Call the 24-hour hotline: 669-265-9373