
A Place to Find Connection
Reflections on Client Advocacy, or What Is a Case Manager? (Part 2) Walk-In Center client advocate Nikki Dove says her role at GLIDE is a constant reminder of how hard life can be. “Working here isn’t easy,” Nikki explains. “It’s not for the faint of heart or cold of heart. You’ve got to have humility.
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Hope in a City Without Housing
Reflections on the Complexity and Compassion of Case Management Demarco McCall describes his occupation and its greatest challenge in the same breath: “a Housing Case Manager in a city without housing.” The reality is that case managers at GLIDE must meet the diverse and complex needs of the most vulnerable members of San Francisco’s unhoused community even
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Housing the Homeless Is Just the Beginning
When people talk about “fixing the homeless crisis,” they can sometimes see it in a very simplified way, thinking if we just get “them” off the streets and find them housing, the homeless crisis would be resolved. In reality, finding housing is just the beginning. Many people who have endured months or years on the
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